Retailers under pressure: Why risk management may matter more than revenue

by Julie Roseland — Head of Commercial Liability & Property Claims, ERGO NEXT Insurance

Small retailers often see a large spike in revenue around major holidays but the same surge in traffic that drives sales can also create more opportunities for…

Kohl’s taps Elliott Rodgers as COO

June 16, 2026

Kohl's has named Elliott Rodgers as it's COO and he will step into the role on Sept. 9.

The end of “Spring Splurges”: Why AI is driving more intentional retail behavior

by Piyush Patel — Chief Ecosystem Officer, Algolia

Seasonal retail moments like spring refreshes aren’t going away, but they are evolving. What was once a cycle of impulse buying is becoming a cycle of…

Kroger chief associate experience officer announces retirement

June 10, 2026

Tim Massa, EVP and chief associate experience officer for Kroger will retire in September.

Gas fueling Costco growth, customer loyalty

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Consumers wanting cheap gas are hitting Costco pumps and driving customer loyalty for the wholesaler.

The celebration season: Retail's second biggest gifting window is hiding in plain sight

by Colin Jeavons — CEO, Nomix Group

Commerce does not wait at a destination. It is present wherever the consumer is when the occasion enters their mind.

Target names Jeff England, chief supply chain leader

June 2, 2026

Target has hired Jeff England as executive vice president, chief global supply chain and logistics officer, effective May 31.

Target taps 3D, simulation tech for Houston Receive Center

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Meeting consumer demand is the top priority for any retailer and for Target that means faster, more efficient product distribution.

Home Depot earnings reflect consumer resilience

June 1, 2026

Home Depot consumers are "engaged" despite high gas prices and dipping consumer confidence.

Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

Reducing shrink without dismantling customer experience and trust

by Daniel Gabay — CEO, Trigo

Shrink isn’t going away. Economic pressure, and everyday opportunistic theft, will continue to challenge retailers. But heavy-handed enforcement or experiences…

Walmart reduces workforce in streamlining operations

May 27, 2026

Walmart has cut 1,000 jobs as part of a streamlining initiative within its operating structure, according to a CNBC report.

The $90 jacket that isn't there: Retail's spring/summer inventory problem

by Peter Oram — CEO, PervasID

The retailers that perform best will be the ones who have taken friction out of the model they already have and built confidence in how their operations run…

Built to Adapt: Why Modularity Matters in Retail Technology

Explore why modularity is becoming essential to the future of retail technology. This blog describes how scalable systems help retailers adapt faster, extend…

Cultivating a modern supply chain: What Spring gardening can teach us about cloud, automation

by Tatiana Munoz — Director of Sales and Business Development USA, Hardis Supply Chain

Modernization can occur incrementally by strengthening the digital foundation, introducing automation where it delivers the most value and gradually building a…

C-store RaceTrac redefines loyalty via enhanced rewards program

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

RaceTrac, a leading convenience store retailer, partnered with Capillary Technologies, an AI-powered loyalty solution provider, to enhance the RaceTrac Rewards…

Shein reportedly buying Everlane

May 20, 2026

Shein, a fast fashion retailer, is reportedly aiming to acquire apparel retailer Everlane in a $100 million deal.

Walmart tops US grocery sales

May 19, 2026

Walmart owns 21% of U.S. grocery sales but when it comes to AI suggestions relating to grocery shopping, wholesaler Costco ranks first.

Ahold Delhaize USA expands digital commerce capabilities

May 15, 2026

Grocery retail group Ahold Delhaize USA is partnering with SmartCommerce to expand Click2Cart across its five omnichannel U.S. grocery brands.

EDEKA’s Smart Retail Strategy Is Redefining Customer Experience

EDEKA’s interactive self-order kiosk project demonstrates how digital technologies are reshaping the in-store customer journey through smarter, more engaging…

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