Kohl’s taps Michael Bender as permanent CEO

December 26, 2025

Kohl's has named Michael Bender as its permanent CEO after he served as interim CEO following the departure of Ashley Buchanan.

Goodwill Central Texas pilots ReNu to transform operations, employee experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Goodwill Central Texas has deployed ReNu, a production software platform, to streamline operations, drive smart decision-making and foster an enhanced…

Retailers tariff response includes raising prices, reducing products

December 18, 2025

When it comes to the impact of this year's new tariffs retailers are taking several measures.

Costco boasts record-breaking sales in Q1

December 17, 2025

The first quarter of 2026 reveals Costco hit record-breaking sales in what industry watchers state was a stronger than expected earning period.

Import tariffs cost US households $1.2K

December 16, 2025

The tariffs enacted since the start of the year have cost the typical American consumer household about $1,200, according to figures cited by Democrats serving…

The Retail Nomad explores the Automated Retail & Kiosk Innovation Show

Nick Harbaugh (aka "The Retail Nomad") takes viewers inside the recent Automated Retail & Kiosk Innovation Show in Tampa.

Lululemon chief leaving role in 2026

December 15, 2025

Calvin McDonald, CEO of Lululemon, will leave the role in early 2026.

Swipe fees may cost consumers $20 billion this holiday season

December 11, 2025

Swipe fees, which banks charge retailers for processing credit card transactions, could cost consumers $20 billion or more in higher prices this holiday…

Albertsons drives digital transformation with AI tech

December 10, 2025

Albertsons Companies has launched an AI-powered planning and shopping assistant which it claims can cut down shopping time to as little as four minutes.

Let's Talk Retail Episode 6: The Power of Loyalty-Driven Retail: Engaging Customers Beyond the Sale

In this episode of Let's Talk Retail our Director of Sales Executive Duffy Fron is joined by Troy Stelzer of Xenia Retail. In this video they explore how…

Costco sues Trump over tariffs citing overreach

December 9, 2025

Costco has sued the Trump administration claiming President Donald Trump exceeded executive authoring in enacting tariffs and misused the International…

Ikea gets warm welcome in New Zealand

December 9, 2025

The opening of Ikea's first outlet in New Zealand got a warm welcome from shoppers who waited for hours in a queue ahead of the store's opening.

Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

Retail's biggest blind spot

by Gideon Pridor — Chief Marketing Officer, Workvivo

To close the culture gap this holiday season, retailers should communicate early and often, and begin engagement before peak season starts. Recognize daily…

Old Navy arrives on DoorDash

November 26, 2025

Old Navy and DoorDash are partnering to offer Old Navy on the third-party delivery platform.

Dog grooming service Woof Gang chief talks digital roadmap strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Pet retailer Woof Gang is embracing digital technology to drive growth, enhance pet owners’ experience and build a fully integrated tech stack to drive value…

Shein opens brick-and-mortar store in Paris

November 20, 2025

Shein, an online fast fashion retailer, has opened its first-ever physical store in Paris.

Walmart Inc. CEO succession coming in February

November 20, 2025

Walmart Inc. CEO Doug McMillon will retire on January 31, 2026 and John Furner will take the helm as president and CEO as of Feb. 1, 2026.

Ship to store: The next strategic fulfillment move for retailers

by Quentin Montalto — Chief Operating Officer, ShipperHQ

For retailers feeling the squeeze of inflation, rising customer expectations and thinning margins, ship to store isn’t an experiment. It’s a strategic move…

How privacy and trust is the new formula for winning customers

by Charlotte Scott — Digital Rights Advocate and Global Partnerships Communications Lead, ExpressVPN

Data privacy has become a differentiator that customers are willing to reward. But privacy shouldn’t be treated as a tick box exercise. It has to be treated as…