Merchant Warehouse announces partnership with Teamwork Retail

February 19, 2014

Merchant Warehouse, a provider of payment technologies and merchant account services, has announced a new partnership with Retail Cloud Technologies, maker of…

Retail customer satisfaction improves for a third consecutive year

Better customer service, discounting more than offsets a drop in customer satisfaction with online retail.

Independent grocers: Three ways to gain a trade promotions edge

by James Tenser — Principal, VSN Strategies

When it comes to capturing their fair share of impact from trade deals, independent grocers have long struggled to match their crosstown, big-chain rivals.

To create mobile shopping traction, retailers should think beyond payment

SAP study finds that most U.S. consumers use smartphones and tablets for research, but not final purchases.

MarketLive launches new partner program MarketLive Connect

February 14, 2014

Commerce platform MarketLive has announced MarketLive Connect, a partner network of technology providers who contribute a wide range of commerce solutions to…

IBM unveils 'Ready for Smarter Commerce' tech ecosystem

February 14, 2014

At this week's PartnerWorld Leadership Conference, IBM unveiled the "Ready for Smarter Commerce" program, a new ecosystem that it says gives clients access to…

IDC publishes 'maturity model' for big data and retail

February 13, 2014

IDC Retail Insights has announced a new report, "Business Strategy: IDC Maturity Model Benchmark – Big Data and Analytics in Retail in North America," which…

Children's clothing retailer uses RFID to reduce online out-of-stocks

February 12, 2014

Coccinelle, a high-end children's clothing retailer, announced it is now optimizing its inventory accuracy using RFID, resulting in a decrease of more than 6…

Volusion platform unveils integration with Stripe

February 11, 2014

Volusion Inc. has announced a new integration with Stripe for the Volusion platform, which is designed to offer its small to medium-sized merchants an…

Study shows top retailer websites are 31 percent bigger, 21 percent slower

February 11, 2014

Radware, a provider of application delivery and application security solutions for virtual and cloud data centers, today released a new study titled "State of…

Retail CFOs forecast 5 percent sales growth for 2014

February 11, 2014

Despite ongoing market uncertainty, retail chief financial officers are feeling more confident about the state of the consumer. According to a new BDO USA, LLP…

UK retail director: Online is 'driving structural change'

February 11, 2014

Helen Dickinson, the director of the British Retail Consortium, told United Press International today that online shopping is fundamentally changing the retail…

Bitcoin regulation a certainty, but to what degree?

February 7, 2014

Rulings by the U.S. Treasury's Financial Crimes Enforcement Network are revealing a developing picture of Bitcoin regulation in the United States. Last week…

Five ways to improve customer service with video

Video can help reduce customer service costs, and is more likely to get your customers engaged.

Slyce acquires York U imaging tech for e-commerce

February 4, 2014

Visual search technology firm Slyce today announced that it has acquired a computer vision technology developed at York University that quickly analyzes and…

NGA launches digital media center

February 4, 2014

The National Grocers Association has announced a new partnership with Media Solutions Corp. to launch the NGA Digital Media Center. According to the companies…

Shoppers increasingly want in-store experience to mirror online

February 3, 2014

Even as online shopping continues to grow, more U.S. shoppers are planning to make purchases from physical stores, according to the results of the latest study…

Mindshare Technologies announces text analytics tool for customer comments, reviews

January 31, 2014

Mindshare Technologies, a provider of cloud-based Voice of the Customer (VoC) technologies, has announced the general availability of Comment Poster, a new…

Urban Outfitters selects TXT Integrated Retail Planning solution

January 30, 2014

Specialty retailer Urban Outfitters Inc. announced it has selected TXT MAPLE LAKE to support end-to-end retail planning across regions, brands and channels…

Retailers modify objectives in 2014 as mobile tops priority lists

January 29, 2014

Corresponding with the growing number of mobile users among shoppers, retailers overwhelmingly agree mobile must be the number one priority for their digital…