Omnichannel News
E-tailer Shein hits Canada with a pop-up
July 26, 2022
Shein, an e-tailer on social media platform TikTok, recently held a successful, first-ever pop-up experience in Canada.
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Diebold Nixdorf exec to exit under cost cutting initiative
July 19, 2022
The departure of Ulrich Näher, Diebold Nixdorf Inc.'s chief commercial officer, is part of a shift to a leaner business model, a spokesperson for the company…
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Kanye West may be launching physical retail stores
July 18, 2022
Kanye West, known as Ye, reportedly has trademarked "YZYSPLY" as a first step toward establishing brick-and-mortar retail stores.
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Hugo Boss taps Nedap tech to boost customer experience
July 15, 2022
Global retailer Hugo Boss is deploying the Nedap iD Cloud platform to gain deeper and clearer supply chain visibility, boost merchandise availability and…
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Cotton On Group taps Lexer to boost customer experience
July 13, 2022
Cotton on Group, a company of fashion and lifestyle retailers, is tapping customer data experience platform Lexer to boost the customer experience strategy for…
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Gap CEO Sonia Syngal stepping down
July 12, 2022
Gap Inc. CEO and President Sonia Syngal is leaving her role and Bob Martin, the retailer's executive chairman, will serve as interim chief during the search…
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Home Depot taps Aruba platform to power customer, associate experiences
July 8, 2022
The Home Depot is deploying the Aruba ESP, via Hewlett Packard Enterprises' GreenLake for Aruba networking, to advance the customer and associate experience…
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Omnichannel investment up, yet retailers falling short of seamless experiences
July 7, 2022
Retailers and brands are increasing omnichannel investment but a majority are still falling short when it comes to implementing best practice capabilities and…
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Alicia Lavay named executive director for the ICX Association
July 6, 2022
Networld Media Group President and Publisher Kathy Doyle has appointed Alicia Lavay to executive director of the company's Interactive Customer Experience…
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Amazon names Doug Herrington as worldwide store boss
June 30, 2022
Doug Herrington is now CEO of Worldwide Amazon Stores following the departure of Amazon's tenured operations leader Dave Clark, who headed up warehousing and…
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Bed Bath & Beyond chief leaves amid deepening sales loss
June 29, 2022
Bed Bath & Beyond CEO Mark Tritton has left his role and a Q1 earnings report reveals the retailer missed analysts' earnings and sales expectations.
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Kohl’s sale price could be $8B, claims report
June 9, 2022
Kohl's, which is in exclusive sale talks with Franchise Group Inc., could sell for $8 billion and be financed mostly by selling the brand's real estate.
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Amazon consumer chief heading to start-up as CEO
June 8, 2022
Just about a week after it was announced Dave Clark was leaving his role as Amazon's worldwide consumer leader come July 1, Clark has been tapped as CEO for…
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Kohl’s in sale talks with retail holding firm
June 7, 2022
Kohl's Corp. and Franchise Group Inc. are in "advanced" talks regarding an acquisition that may value the retailer at about $8 billion.
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Earnings a mixed bag for GameStop
June 6, 2022
While GameStop posted $1.38 billion in net sales for the quarters through April 30, on an adjusted basis it reported a loss of $2.08 a share.
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Walmart stores playing big role as fulfillment centers
June 6, 2022
While Amazon is busy building out warehouse distribution fulfillment centers, Walmart is turning its stores into fulfillment centers as the two mega leading…
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Amazon, Walmart, CVS Health lead list of top 25 retailers tops in revenue
May 31, 2022
The top 25 retailers, by revenue, won't surprise many in the retail industry.
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Macy’s profits, sales beat street expectations
May 27, 2022
Macy's, despite inflation, higher gas prices and supply chain issues, reported Q1 profits and sales that beat analyst predications.
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Walgreens taps ex Calvin Klein chief as CMO
May 20, 2022
Walgreens has named Linh Peters as chief marking officer and appointed two senior leaders to drive its expanding healthcare effort.
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Under Armour CEO stepping down
May 19, 2022
Under Armour CEO and President Patrik Frisk will leave his role as of June 1 and the leisure athletic brand has appointed Colin Browne, COO, as interim chief.
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