Omnichannel News
Target Q1 sales, traffic on positive track
May 18, 2022
Target's Q1 2022 earnings reveals a comparable sales growth of 3.3%, traffic growth of 3.9% and digital comparable sales of 3.2%.
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Old Navy CEO leaves leadership role
April 28, 2022
Nancy Green, Old Navy's CEO and president, left her role last week and Gap Inc. CEO Sonia Syngal will lead the brand while an external search is conducted to…
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Lululemon embarks on growth plan to double revenue
April 26, 2022
Lululemon is launching a four-year growth strategy aimed at doubling men's wear and digital revenue and quadrupling international revenues.
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Consumers willing to share data for the right value proposition
April 14, 2022
Consumers are willing to share data to get more from retailers, in-store and online, if it means more loyalty program benefits, special discounts and offers…
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NRF issues list of top 50 retailers
March 30, 2022
This year's list of the top 50 retailers, issued by the National Retail Federation, has more than a few well-known brands.
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Strong integration key to seamless, hybrid customer journey
March 29, 2022
Consumers today expect a well-integrated mix of digital and in-person touchpoints and expect seamless retail experiences regardless of what channel is being…
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DHL launches pop-up in D.C.
March 24, 2022
Shipping services provider DHL has launched a mobile pop-up store in Gaithersburg, Maryland.
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Target expanding logistic footprint to handle robust sales
March 15, 2022
In an effort to handle increasing sales, both online and in the store, Target is expanding its logistics footprint across the U.S.
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Yale professor tracks retail ‘naughty,’ ‘nice’ relating to Russia business operations
March 14, 2022
For the past several weeks retailers in the U.S. have announced store closings and temporary shuttering of operations in Russia in response to Russia's war on…
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Amazon, H&M, Ikea halt Russia business channels
March 9, 2022
Amazon, H&M and Ikea are the latest retailers to halt, suspend or change up business operations in Russia in light of Russia's war on Ukraine.
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Target sales, traffic robust in Q4
March 1, 2022
Target's comparable sales grew 8.9% and comparable traffic grew 8.1% in Q$ 2020 and total revenue grew more than 35% over the past two years.
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Costco expanding footprint big time this year
January 27, 2022
Costco has big expansion plans this year that include opening 28 stores and spending $4 billion on logistics strategy and infrastructure.
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Amazon launching brick-and-mortar clothing store
January 26, 2022
Amazon will open its first ever physical clothing store, called Amazon Style, sometime in 2022.
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A retail/hospitality challenge: Serving ‘digital natives’
January 21, 2022
Two experts from Zebra Technologies offer insight on how retail and hospitality decision makers can address the growing demand for omnichannel shopping.
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Just 15% of retailers provide differentiating experience
January 20, 2022
A small fraction of retailers, 15%, are offering a differentiating experience when it comes to omnichannel customer service and just 30% of the 90% of shoppers…
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J.C. Penney hires on 2 experts to drive digital strategy forward
January 17, 2022
Retailer J.C. Penney Co. has hired two technology leaders who will be focused on improving its digital strategy.
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Rihanna launching physical retail stores in 5 cities
January 14, 2022
Pop star and luxury fashion retailer Rihanna is moving into the physical retail landscape by launching stores in five cities to sell her Savage X Fenty line.
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Revamped return policy may prove costly for retailers
January 4, 2022
During the past year of the COVID-19 pandemic many retailers extended the return policy from the traditional 30 day to 60 and 90 days but the move may prove…
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Holiday returns not a jolly scenario for retailers
December 30, 2021
Retailers are facing a 7% spike in the cost of holiday returns this year, according to a CBRE-Optoro report.
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Amazon has big expansion ahead in Texas
December 30, 2021
Amazon will create more than 2,000 jobs in Austin, Texas in the next few years as part of a major expansion in the city.
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