Omnichannel News
Forever 21 opens Yonkers location
February 25, 2021
Women's fashion retailer Forever 21 has opened its first store of 2021 in Yonkers, New York in the Cross County Mall.
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Italian luxury brand taps Medallia to boost customer experience
February 24, 2021
Salvatore Ferragamo, an Italian luxury brand, is deploying Medallia's Experience Cloud to improve customer experience throughout its international network…
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Under Armour revenue down but robust e-commerce is a bright spot
February 12, 2021
Athletic wear retailer Under Armour saw revenue dip 3%, to $1.4 billion in its fourth quarter and fiscal year ended Dec. 31, 2020, but direct-to-consumer…
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5 Star Nutrition embraces NewStore tech to improve POS, inventory, clienteling
February 10, 2021
5 Star Nutrition, a wellness brand, is deploying NewStore's omnichannel platform for omnichannel customer and associate experiences around point of sale…
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At-home apparel demand drives Target activewear sales way up
February 8, 2021
Target's activewear brand, All in Motion, is getting embraced by shoppers and has hit $1 billion in annual sales.
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Fleet Farm to leverage Engage3’s price-management solution
January 20, 2021
Fleet Farm, a Midwestern retail chain of merchandise and services, will leverage Engage3's cloud- and mobile-based price management solution to enable expanded…
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Walmart e-commerce leader leaving post
January 19, 2021
Marc Lore, who started Jet.com and became Walmart's e-commerce chief when the retailer bought his company in 2016, is leaving his role at the end of January.
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Home furnishing retailer drives efficiency, boosts customer experience
January 12, 2021
RC Willey Home Furnishing is improving efficiency and boosting the customer experience after swapping a legacy EDI system with ecUtopia, TrueCommerce's…
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UK retailer taps Oracle tech for inventory enhancement
January 8, 2021
N Brown Group Plc, a U.K. digital retailer, is deploying Oracle technology solutions to improve inventory processes and decrease operational costs.
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Nearly half of UK retailers not ready for Brexit transition
December 29, 2020
A good number of U.K. e-commerce and omnichannel retailers are not adequately prepared for the end of the Brexit transition period this week despite the fact…
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Data: Omnichannel consumption up 50% during 2020
December 29, 2020
Omnichannel consumption in the U.S. spiked 50% during 2020 with nearly half of all consumer goods purchases completed via e-commerce, according to Nielsen…
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Lounge Underwear teams with Emarsys to gain customer insight
December 22, 2020
The women's underwear brand Lounge Underwear is partnering with omnichannel customer engagement provider Emarsys in an effort to get a deeper understanding of…
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Neiman Marcus ex-leader joins ShopWorn
December 17, 2020
Frank Crisci, former merchandising VP and chief merchant at Neiman Marcus Last Call, is joining e-commerce platform ShopWorn as user experience advisor, a…
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French fashion retailer taps Cegid to speed up digital transformation
November 30, 2020
The Beaumanoir Group, a France-based fashion retail enterprise, is deploying Cegid's cloud-based unified commerce platform to enhance omnichannel and POS…
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Jewelry retailer taps Loop Commerce to boost digital gifting
November 25, 2020
Catbird, a New York jewelry designer and retailer, is deploying Loop Commerce's GiftNow to streamline, personalize and enhance the gifting experience.
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Fashion designer develops vending machine for hand bags
November 16, 2020
Paris-based fashion designer Jacquemus has created a vending machine offering a selection of the designer's hand bags, including the tiny Chiquito and the new…
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Louis Vuitton, Nordstrom tops in COVID-19 omnichannel response, reveals report
November 13, 2020
When it comes to retailers thriving during the ongoing pandemic, Louis Vuitton, Nordstrom, Saks Fifth Avenue, Cuyana and Michael Kors reflect omnichannel…
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New Balance aims to modernize customer experience with Aptos technology
November 10, 2020
Athletic leader New Balance will deploy Apotos cloud-based applications across its retail footprint in North America and Europe in a quest to modernize and…
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Macy's leads in apparel digital maturity, reveals study
October 28, 2020
When it comes to digital maturity among apparel retailers, Macy's is at the top of the list, according to Incisiv's first annual Apparel Digital Maturing…
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Online grocery sales will hit $250B in five years, claims report
October 5, 2020
Online grocery sales will account for 21.5% of total grocery sales by 2025, reflecting a value of $250 billion.
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