Omnichannel News

Lowe’s 2025 goals driven by AI platform strategy

December 17, 2024

Lowe's Companies Inc. has mapped out goals for growth and productivity initiatives and topping the list is driving a best-in-class omnichannel experience and…

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Flexibility top benefit for hourly retail workers

December 16, 2024

Flexibility is top of mind when it comes to hourly retail workers and whom they chose to work for.

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Etsy names new leaders, adds leadership role

December 13, 2024

Etsy, Inc. has made several leadership changes, including naming Kruti Patel Goyal to the newly-created role of president and chief growth officer.

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Batteries Plus surpasses milestones in franchise, commercial growth

November 27, 2024

Batteries Plus achieved a 23.7% year-over-year increase in total systemwide commercial sales for October and franchise commercial sales grew by 24.4%, setting…

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Kohl’s chief leaving, Michael’s CEO taking role

November 27, 2024

Kohl's CEO Tom Kingsbury will step down from his role come Jan. 15, 2025 and Ashley Buchanan, currently Michael's CEO, will take his place.

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Fleet Feet teams with Progress Retail to drive employee engagement

November 20, 2024

Fleet Feet, a specialty running retailer, has teamed up with Progress Retail, an operations and learning platform, to drive greater employee engagement and…

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Alaska Airlines taps Natalie Bowman as digital experience VP

November 19, 2024

The Alaska Airlines board of directors has elected five new executives in key areas of the company, including Natalie Bowman ass vice president of digital…

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Gen Z retail workers not keen on reporting workplace violence without anonymity

November 19, 2024

Nearly half of Gen Z retail workers (49%) will only report workplace violence if they could make the report in an anonymous manner and more than a third (38%…

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Target supply chain, store staff ready for the busy holiday season

November 15, 2024

With over 400,000 team members — and approximately 100,000 seasonal hires — Target COO Michael Fiddelke said the omnichannel retailer is ready for the holiday…

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True Value heads into bankruptcy but stores will stay open

October 23, 2024

True Value has filed for bankruptcy and plans to sell its operations though stores will remain open during the Chapter 11 process.

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Wayfair launches Wayfair Rewards loyalty program

October 22, 2024

Wayfair has launched a loyalty membership program called Wayfair Rewards, offering members exclusive access to benefits including free shipping, special offers…

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Sam’s Club launching 1st all-digital store

October 22, 2024

Sam's Club will be launching its first all-digital store this month.

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Circle K owner hikes offer to buy 7-Eleven parent company

October 17, 2024

Alimentation Couche-Tard, parent company of Circle K, has upped its bid by 22% to buy Seven & I Holdings, the Japanese parent company of 7-Eleven.

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Amazon declares Prime Big Deal Days top October sales event in history

October 16, 2024

Amazon's Prime Big Deal Days event was the omnichannel retailer's biggest shopping event ever with more Prime members shopping compared to last year's event…

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Bath & Body Works retail exec steps down

October 2, 2024

Julie Rosen, president, retail, at Bath & Body Works has stepped down from her role and will work in an advisory capacity.

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Stop & Shop propels COO to president role

September 30, 2024

Ahold Delhaize USA, which owns the Stop & Shop grocery chain, has named Roger Wheeler, chief commercial officer, as its president to replace the retiring…

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Sam’s Club launches pay increase plan for frontline associates

September 26, 2024

Sam's Club has instituted a new workforce compensation strategy that expands pay increases based on year of service and provides more predictable financial…

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