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Omnichannel News

Easy product discovery influences brand perception

June 11, 2024

Finding products in easy fashion has the strongest impact on the perception of a brand, according to the fourth annual Coveo Commerce Industry Report.

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Target Q1 earnings reflect digital sales growth

May 24, 2024

Retailer Target saw digital comparable sales growth of 1.4% for its first fiscal quarter of 2024, though comparable sales declined 3.7%.

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Wayfair opening 1st ever physical store May 23

May 17, 2024

Wayfair is moving from being an online retailer to being an omnichannel retailer in launching its first physical brand store location.

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Walmart slashes corporate jobs, ends remote work option

May 15, 2024

Walmart's corporate workforce is being cut back and those working remote have been told to return to offices for work.

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Guitar Center taps Michael Martin as retail sales VP

May 15, 2024

Michael Martin has been named executive vice president of retail sales and operation for Guitar Center Inc.

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Real time inventory accuracy rate not too high among retailers

April 5, 2024

When it comes to retail inventory, 68% of retailers report having an accurate view across their entire operations and just 4% report a 100% accuracy.

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Kevin Plank returning as Under Armour chief

March 29, 2024

Kevin Plank, who founded Under Armour, is returning to the CEO role which he left five years ago.

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St. Louis grocery chain taps Swiftly to drive shopper personalization

March 12, 2024

Dierbergs, a family-owned grocery chain in St. Louis, has partnered with Swiftly, a retail tech and tool provider, to integrate digital and in-store offerings…

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Sheetz promotes 3 executive VPs

February 22, 2024

Sheetz, a leading Mid-Atlantic restaurant and convenience chain, has announced the promotion of three corporate leaders into new roles.

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Text messaging driving consumer purchases

February 20, 2024

When it comes to brand text messaging it seems consumers are paying attention — 75% report that SMS from brands routinely drive them to make a purchase and…

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Target taps Michael Fiddelke as COO

February 19, 2024

Michael Fiddelke has been named chief operating officer for Target.

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Costo hires on Kroger finance leader

February 16, 2024

Costco has named Gary Millerchip as its top finance officer, replacing CFO Richard Galanti. Millership had served in the same role for Kroger.

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Skechers teams with o9 for greater operations efficiency

February 5, 2024

Skechers, a footwear retailer, is partnering with o9, an AI software platform provider, to digitally transform its retail planning processes within its North…

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Omni Hotels & Resorts taps Jeff Doane as COO

February 1, 2024

Jeff Doane has been named chief commercial officer for Omni Hotels & Resorts.

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Returns posing big challenge for retailers

January 30, 2024

More then half, 69%, of retailers and brands view product returns as a significant business challenge.

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Swipe fees could cost consumers this holiday season

December 21, 2023

The swipe fees banks charge retailers to process credit card purchases could cost consumers nearly $20 billion in higher prices this holiday season.

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Sporting goods retailer deploys Teamwork Commerce POS

December 11, 2023

Innovasport, a sporting goods retailer in Mexico, has deployed the Teamwork Commerce POS solution across the retailer's 250-plus locations.

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Hardware chain taps Upside for digital customer engagement

December 7, 2023

The Aubuchon Company, a fourth-generation family-owned hardware chain is teaming up with Upside, a digital marketplace, to offer cash back opportunities and…

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Pet Supermarket taps retail veteran as CEO

December 7, 2023

Rich Tannenbaum has been named as CEO for Pet Supermarket, a pet supply retailer with over 225 locations.

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Ikea doling out $54M in bonus pay

December 4, 2023

Ikea plans to deliver $54.5 million in bonus payouts to workers given a record-high sales year.

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