Omnichannel News
Avon steps into franchising in UK
November 20, 2023
Beauty product retailer Avon is launching stores in the U.K.
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Home Depot captures highest market share among retailers
November 20, 2023
Home Depot captured the highest market share across retailers, 31.9%, in September and won in every region except in the South where Lowe's captured a bit more…
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NCR Voyix reports Q3 2023 sales gain
November 16, 2023
NCR Voyix reported a sales increase and an income decline for Q3 2023 in its first quarter as a standalone company, according to an earnings report. NCR Corp.
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Disconnects are key barriers to boosting customer experience
November 14, 2023
Significant disconnects between physical and digital commerce and store and corporate leadership are key barriers to improving the retail customer experience.
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Costco chief stepping down come new year
November 10, 2023
Craig Jelinek, Costco's CEO, will step down come Jan. 1 2024 and Ron Vachris will take the helm.
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Poor inventory visibility puts customer trust in jeopardy
November 10, 2023
Retailers are struggling to maintain trust with customers due to the persistent sales cancellation caused by poor inventory visibility.
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Fisheries Supply taps Constructor to improve the digital customer experience
November 8, 2023
Fisheries Supply, a distributor of marine products that serves boatyards, fisherman, recreational boats worldwide, is boosting the digital customer experience…
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Phantom inventory haunting retailers
November 3, 2023
As a third of U.S. shoppers experience an out-of-stock experience retailers are being haunted by phantom inventory.
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Retail shrink, demand forecasting top retailer challenges
November 2, 2023
Eight in 10 retailers agree minimizing fraud and retail shrink is a significant challenge as is the ability to forecast demand.
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Consumers rank ease of use tops in digital experiences
November 1, 2023
When it comes to the digital experience 81% of consumer rank ease of use as most important and 63% are most concerned about identity theft.
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PredictSpring AI POS feature aims to enhance store associate experience
October 27, 2023
PredictSpring, an omnichannel commerce and POS provider, has launched an AI-powered voice assistant for its Modern POS featuring natural language using…
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Retail sales grew in September despite economic headwinds
October 26, 2023
Retail sales continued to grow in September despite consumers dealing with economic pressure, according to the National Retail Federation.
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Rising costs impacting holiday spend
October 25, 2023
As of August 27% of consumers started holiday shopping and by the end of October the figure will reach 55%, according to holiday shopping data from Jungle…
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Dollar General former CEO returns
October 18, 2023
Todd Vasos, who served as Dollar General CEO for seven years before retiring last year, is now back at the helm.
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Nordstrom taps Lisa Price as HR leader
October 17, 2023
Lisa Price has been named chief human resources officer for retailer Nordstrom, Inc.
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Retailers worried about inflation impact on holiday sales
October 17, 2023
While more than half of retailers, 51.89%, aren't worried about the influx of store closures impacting holiday sales, a hefty majority, 74.53% are worried…
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Retailers not hiring big for holiday season
October 16, 2023
This year may be the retail industry's lowest figure when it comes to hiring for the holiday season in over 15 years.
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Foot Locker deploys Nedap iD Cloud to 650 European stores
October 13, 2023
Foot Locker has extended its deployment of the Nedap iD Cloud to its Eastern European stores in a quest to enhance the omni-shopping experience. The iD Cloud…
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Economy more resilient than expected, says NRF
October 13, 2023
The U. S. economy is growing despite labor disputes, high interest rates and the challenges of inflation, according to the National Retail Federation.
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Global online retail market will hit $9.93T by 2030
October 4, 2023
The global online retail market, valued at $4.56 trillion in 2022, is projected to hit $9.93 trillion by 2030, according to a Kings Research report.
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