Omnichannel News
Traditional retailers gain online ground
August 10, 2008
Chicago Tribune: Retailers that operate both brick-and-mortar stores and Web sites accounted for 50 percent of e-commerce sales in the second quarter of 2008…
read nowTweens search for products online, get parents to buy them in-store
August 6, 2008
Marketing Daily: According to new data from Performics, including search marketing in the media mix is crucial to snagging the attention and influence of…
read nowVendorNet launches cross-channel inventory tool
August 5, 2008
DELRAY BEACH, Fla. — VendorNet, a supply chain collaboration solutions provider, has announced the availability of its StoreNet Manager, an e-commerce and…
read nowThirty-six million Americans now print online coupons
August 3, 2008
MOUNTAIN VIEW, Calif. — The number of people turning to the Web for coupons has soared to 36 million in 2008. That's an increase of 10 million people from…
read nowBT upgrades multichannel offering
July 28, 2008
LONDON - BT announced added features on its integrated multichannel ordering and returns solution for retailers.
read nowOnline stores lean toward tailor-made services
July 27, 2008
San Jose Mercury News: An increasing number of online retailers have distinguished themselves from the pack by giving users a little something extra beyond…
read nowNielsen study: Internet key to offline retail
July 22, 2008
NEW YORK — According to Nielsen Online, a service of The Nielsen Company, the Web plays an increasingly integral role in retail for brick and mortar retailers…
read nowExperts: Retail CIOs need to keep spending
July 21, 2008
CIO India: Retail sector CIOs will need to invest in online shopping services throughout the current slow down to meet the demands of consumers both now and…
read nowIssue resolution key to repeat call-center business
July 21, 2008
TWICE: Resolving a customer-service problem on the patron's first call will entice that person to continue doing business with that company 49 percent of the…
read nowMore retail marketing dollars headed to new media
July 20, 2008
B to B: A 2007 survey conducted by the Association of National Advertisers and BtoB revealed that 70 percent of marketers have plans to shift money from…
read nowChannel integration still a challenge for most retailers
July 20, 2008
Investor's Business Daily: Circuit City customers have been able to buy something online and pick it up at their closest retail location since the early…
read nowFashion retailers need to integrate online, in-store
July 17, 2008
Internet Retailing: With the notable exception of a few large retailers, the majority of traditional brick-and-mortar fashion retailers have so far failed to…
read nowTomax, CXA partner on tech for auto retailers
July 17, 2008
eWeek: Enterprise retail solutions provider Tomax and WHI Solutions, a specialist in technology for automotive retailers and wholesalers, are integrating key…
read nowInternet coupon usage up, but Sunday paper still rules
July 17, 2008
NEW YORK — Internet coupons are of increasing interest to consumers, according to a recent analysis by consumer and media measurement firm Scarborough…
read nowBritish shoppers choose bargains over brand loyalty
July 13, 2008
International Herald Tribune: Shoppers are more footloose than ever before with the retailers they use, seeking out bargains in the economic downturn and…
read nowBig-name retail comes to grips with online
July 9, 2008
CNBC: If there's one indisputable truth about retailing on the Internet, it's that the established retail cliques have consistently underestimated how it…
read nowIn-store Web access drives sales for JCPenney
July 2, 2008
Internet Retailer: It's been nearly two years since J.C. Penney Co. Inc. connected all 35,000 of its point-of-sale systems to the Web, giving associates in…
read nowOnline retailers boost sales through IP geotargeting
July 1, 2008
Directions Magazine: It's not enough anymore to just have a good supporting Web site to capture additional retail sales. The Web experience for individuals…
read nowReport sheds light on tricky security issues
June 19, 2008
LOUISVILLE, Ky. — Consumer fraud and identity theft numbers have risen steadily over the past few years, and, whether you realize it or not, your customers are…
read nowIkan device lets customers scan groceries from home
June 18, 2008
The New York Times: A new countertop appliance called the Ikan lets customers scan products in their home, and automatically have them delivered. Each time…
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