Omnichannel News
Baby food giant enhances multichannel CRM
October 28, 2008
CHICAGO — Sword ciboodle, provider of customer-oriented business software and services, announced that it is working with U.K. baby food giant Nutricia Ltd. to…
read nowFour out of 10 shoppers influenced by social media
October 28, 2008
SEATTLE — Four out of 10 consumers have made a purchase based on advertising they saw on a social media site, and 76 percent welcome advertising on social…
read nowDesign Within Reach integrates channels with Retail.net
October 27, 2008
SALT LAKE CITY — Tomax Corp. announced the launch of its Retail.net solution at Design Within Reach. Design Within Reach is a multi-channel retailer offering…
read nowE-tailers get pushy with email discount offers
October 26, 2008
Yahoo Tech: Online retailers — grappling with a sharp drop in consumer spending from even their most gung-ho Web enthusiasts — are becoming pushier with…
read nowBarnes & Noble adds social networking
October 26, 2008
NEW YORK — Barnes & Noble Inc., the world's largest bookseller, announced the launch of "My B&N," a fully-integrated Web experience that allows users…
read nowOnline-savvy shoppers pose a challenge for retailers
October 22, 2008
Retail Jeweller: New research by Ipsos MORI's retail and shopper division found that the online revolution had created a nation of savvy shoppers who are…
read nowU.K. apparel retailer integrates channels
October 22, 2008
WILTSHIRE — Rowland's Classic Clothing has implemented the OPTIONS suite of mail order management and retail software systems to manage sales made in-store, by…
read nowSpecialty retailers integrate channels, reap rewards
October 21, 2008
SARATOGA SPRINGS, N.Y. — CORESense Inc., a leading developer of on-demand, multi-channel retail management software for small and medium-sized retailers…
read nowBig Lots moving online
October 21, 2008
BusinessWeek: Big Lots, the nation's largest broadline closeout retailer, said it will retain the "treasure hunt atmosphere" found in its stores by offering…
read nowFinish Line deploys Web app experience management for the holidays
October 20, 2008
LEXINGTON, Mass. — The Finish Line Inc., one of the largest mall-based specialty retailers, today announced that it has selected Gomez Inc. to provide Web…
read nowKIOSKCOM: Intava announces smart phone capability
October 15, 2008
NEW YORK — Touchscreen design company Intava announced today at The Digital Signage Show at KioskCom its new smart phone integration capability. The company's…
read nowHastings selects Fry for new online experience
October 14, 2008
ANN ARBOR, Mich. — Fry Inc., a wholly owned subsidiary of MICROS Systems Inc. and leading e-commerce solutions provider, announced it has been selected to…
read nowCircuit City to align online, in-store prices
October 14, 2008
The Associated Press: Circuit City Stores Inc. has started offering the same prices in its stores as on its Web site in an effort to beef up its rapport with…
read nowNRF, Retail Customer Experience announce pavilion partnership
October 14, 2008
LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and RetailCustomerExperience.com, and the National Retail Federation…
read nowRockport online experience gets social bookmarking, parametric navigation
October 12, 2008
KING OF PRUSSIA, Pa. — The Rockport Company LLC has redesigned Rockport.com through its partnership with GSI Commerce Inc. Providing Rockport users with a…
read nowIBM publishes report on customer shopping preferences
October 9, 2008
WEST LAFAYETTE, Ind. — IBM announced the findings of a survey of nearly 4,300 U.S. and U.K. consumers that revealed insights into consumer behaviors…
read nowStudy: Multichannel shoppers are more loyal, spend more
October 8, 2008
Science Daily: Multichannel customers shop more than other customer groups, according to new research, and spend more as a result.
read nowRoche adds MyWebGrocer ad network, interactive circular
October 8, 2008
Progressive Grocer: Roche Bros. has become the first Buy4Now client to add MyWebGrocer's functionality into its online channel, less than a month after the…
read nowAT&T creates online version of its Experience Store
October 6, 2008
Telephony Online: AT&T has launched a beta version of its Online Experience Store, taking its brick-and-mortar presence virtual. With a new 3-D shopping…
read nowIBM: multi-channel accounts for 20 percent of retail sales
October 5, 2008
Times Herald-Record: IBM announced a survey of nearly 4,300 U.S. and U.K. consumers that shows purchasing decisions are made across multiple retail channels…
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