Survey: Online shopping should be brisk this holiday

September 30, 2008

SAN FRANCISCO — According to a recent online survey of 200 consumers commissioned by Avail Intelligence, provider of e-commerce optimization software…

Research: Physical stores still beat online for product information, experience

September 25, 2008

Internet Retailer: The E-tailing Group's 4th Annual Cross-channel Shopping study compared the experience of finding product information at multi-channel…

Online retailers wrestle with shipping discounts

September 24, 2008

Advertising Age: Retailers counting on online shopping to buoy sales in a tight economy are wrestling with a big problem: free shipping. In the coming…

Opinion: Most loyalty programs use the wrong incentives

September 22, 2008

Wall Street Journal: The biggest problem with loyalty programs, according to two professors of management science, is that most retailers adopt a…

Two-thirds of young U.K. shoppers use catalogs

September 21, 2008

Hellmail: According to research carried out by Royal Mail, almost two thirds of young consumers in the UK use a catalog to shop. In fact, 54 percent of all UK…

Office Depot adds online photo services

September 21, 2008

DELRAY BEACH, Fla. — Office Depot announced the launch of a new digital photo service with digital imaging market leaders Kodak and LifePics, allowing…

HP powers retailers with POS, invoice-processing systems

September 16, 2008

HONG KONG — HP has introduced a range of scalable products and solutions for retail businesses that are designed to help drive an enhanced customer experience…

Lesson for retail? Obama's veep text misses 50% of subscribers

September 7, 2008

When Barack Obama promised a text message as the means by which he'd announce his selection for vice president, the news was seen as a coming-of-age for…

Branding takes the bluetooth way

September 4, 2008

Business-Standard (India): Companies are now taking the help of bluetooth technology at bus stations and other public places to promote their brands, after the…

Web companies dismantling language barriers in online retail

September 2, 2008

Financial Times: Retailers such as Walmart and Home Depot advertise to America's Hispanic consumers on Spanish-language television. Some, such as JC Penney…

Target, Photobucket partner for photo services

August 28, 2008

MINNEAPOLIS — Target and Photobucket, the leading stand-alone photo and video sharing site, announced an agreement that offers expanded online photo services…

Paper catalogs still primary remote sales channel

August 27, 2008

Media Buyer Planner: The paper catalog is still the largest revenue generator — nearly 50 percent of sales in both 2007 and 2008 — among all channels used by…

Gaps closing between consumer multichannel expectations, retailer readiness

August 25, 2008

COLUMBUS, Ohio — Sterling Commerce, an AT&T Inc. company, today released the results of a recent survey that shows that the gaps are closing between…

Shop.org Summit will feature e-commerce 'critic's corner'

August 24, 2008

WASHINGTON — The real Siskel and Roeper may not be present at Shop.org's Annual Summit next month, but their infamous thumbs up/thumbs down rating will still…

J.C. Penney, Sears test social media for back-to-school promos

August 19, 2008

Internet Retailer: Multichannel retailer J.C. Penney has launched a virtual game called "DorkDodge" in which female teens must escape the embrace of several…

New media, new opportunities

August 17, 2008

Blogs, forums, e-mail level the playing field among retailers.

Marketing nirvana

by Julie Sturgeon — independent journalist, CEOEditor, Inc.

August 17, 2008

The rules for building true customer relationships have become more subtle and a lot more clever.

Polo Ralph Lauren launches mobile shopping

August 14, 2008

Reuters: Is the tech-savvy fashionista ready to shop by mobile phone? Polo Ralph Lauren Corp. hopes so. Polo is the first luxury retailer to launch a mobile…

MICROS acquires e-commerce firm Fry

August 12, 2008

COLUMBIA, Md. — MICROS Systems Inc., a provider of information technology solutions for the hospitality and retail industries, announced the acquisition of Fry…

Circuit City expands social commerce platform

August 11, 2008

RICHMOND, Va. — Circuit City announced renewed and expanded alliances with ConsumerReports.org, Popular Photography and Sound & Vision magazines and the…