EDEKA’s Smart Retail Strategy Is Redefining Customer Experience

EDEKA’s interactive self-order kiosk project demonstrates how digital technologies are reshaping the in-store customer journey through smarter, more engaging…

Presented by eyefactive GmbH

Touchscreen Solution Enhances Customer Experience in Real Estate

Innovative customer experience with touchscreen software featuring 360° interactive videos, virtual brochure navigation, and real estate solutions.

Presented by eyefactive GmbH

Award-winning interactive self-service kiosk solution

eyefactive develops an interactive touchscreen software for Zwilling as an innovative store concept for the retail space. The multi award-winning POS solution…

Presented by eyefactive GmbH

Create Your Tomorrow: Crafting Unique Shopping Experiences for the Modern Consumer

Discover how retailers can redefine the shopping journey with personalized, tech-enabled experiences. This eBook explores strategies to meet modern consumer…

Presented by Toshiba Global Commerce Solutions, Inc.

5 Reasons to use Shopify POS on Touchscreens

With Shopify POS on interactive self-service kiosk touchscreens, retailers can offer an engaging in-store shopping experience with data-driven insights.

Presented by eyefactive GmbH

Three Ireland - Innovating the Retail Space

Three Ireland is evolving from a classic mobile retail company into a digital lifestyle brand through touchscreen solutions from the interactive digital…

Presented by eyefactive GmbH

Virtual Shelves - The Future of Retail Media

The evolving retail landscape involves redefining the purpose of physical stores for more customer connections and creating seamless omni-channel experiences.

Presented by eyefactive GmbH

5 Reasons for Touch Screen Tables

Discover the benefits of interactive touchscreen tables for your business. With specialized software and intuitive user interfaces, touchscreen tables provide…

Presented by eyefactive GmbH

Brick, Click, & Beyond: Dissecting Retail’s Hurdles and Designing the Ultimate CX Blueprint

Winning in today’s rapidly evolving retail landscape requires an urgent understanding of critical challenges in both brick-and-mortar and online sectors and…

Right to Repair

The Right to Repair means you're actually in the driver's seat when it comes to selecting & partnering with an independent service provider or even choosing to…

Presented by Burroughs, Inc.

Digital Transformation Technologies To Implement For 2023

When you’re responsible for ensuring your organization’s day-to-day operations run smoothly, securely, and reliably, it can be difficult to find time to look…

Presented by Burroughs, Inc.

New Partnerships Ease Customer Service Burden in Post-Pandemic World

Businesses who included bill pay kiosks as part of their pandemic strategy realized 10 benefits that will continue to drive revenue and customer satisfaction…

5 Retail Digital Signage Trends for 2022

Digital signage is very dynamic, with new trends emerging each day. So, tag along to learn about five digital signage trends for 2022.

Presented by eyefactive GmbH

Blending the Best of Both Worlds: Humanizing Customer Service with the Power of AI

Many customers still prefer to talk to a real person for their customer service needs, even when using online chat systems. With today’s continuing employee…

Fairfield University Case Study: Digital Signage for Higher Education

How Fairfield University uses Digital Signage to improve students and faculty members’ communications and experiences.

Coaching Remote Customer Service Teams

With remote work likely to be a fixture of customer service teams going forward, effective coaching is key to ensure the team is performing at the highest…

The New Rules of Multi-Channel Retail Experience

The future of retail is cloudy. Downsizing, closing key outlets, and bankruptcy have become commonplace. In 2020 alone, 30 major retailers, including Century…

Human Expertise Gives Booster Shot to CSAT

Allsec's Retail Customer Support expertise coupled with trained human agents provides a booster shot to a leading online pharmacy's Net Promoter Scores. Get…

Filtering Out the Forbidden—Content Moderation

Learn how Allsec's analytics-based reporting simplified content moderation, increased sales, and boosted user-generated content uploads by 17% for a leading…

Local Control. Nationwide Growth—AP/AR Management

Learn how Allsec’s digital retail solutions made managing 870 stores, spread across the United States, a cakewalk for a leading Auto-parts retailer.