NRF: U.S. should follow Europe's lead on 'hidden' credit card fees

December 19, 2007

WASHINGTON, D.C. — The National Retail Federation welcomed a ruling by the European Commission that hidden fees currently charged by MasterCard to process…

More gift cards going unredeemed

December 17, 2007

A Consumer Reports survey conducted in October found that among people who received a gift card during the 2006 holiday season, 27 percent of them left one or…

The planning puzzle

by James Bickers — Editor, Networld Alliance

For technology, intelligent planning makes all the difference.

Co-Op offers surcharge-free ATM use at Costco

December 11, 2007

RANCHO CUCAMONGA, Calif. — Co-Op Financial Services, which operates the Co-Op Network, now offers surcharge-free ATM access at 341 Costco Wholesale…

Tapping the POS to test content

by James Bickers — Editor, Networld Alliance

POS data can provide insight into how well in-store media is working.

Optical boutique turns heads — literally

by James Bickers — Editor, Networld Alliance

Eyewear provider uses creative digital signage to catch the customer's eye.

KioskCom Europe highlights top deployments

Seven kiosks made the show's SuperStar Deployments list.

Self Service Expo showcases new products, technology

by Tracy Kitten — Editor, AMC

New York's Self-Service Expo highlights the 'nexts' in self-service.

Turnkey solutions, mobility steal focus at Self Service Expo

by Tracy Kitten — Editor, AMC

First fall expo features digital signage, and other tech.

Pep Boys revs up customer service

September 30, 2007

The automotive parts and accessories retailer required an integrated retail environment to be more responsive to customer needs.