Kohl’s propels omnichannel, digital strategy to make shopping easier than ever

September 29, 2015

Kohl’s is launching a slew of omnichannel and digital strategies aimed at making shopping online and at its brick-and-mortar location easier than ever.

Macy's targets millennial consumers with a special shopping experience

September 25, 2015

Special shopping section will even boast a 'blow dry bar' in the near future.

Online personal touch can prove as elusive as finding boat sneakers in the fall

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The personal experience can be missing at even the most tenured ecommerce retailers as a search for white sneakers reveals.

The Irish are here, the Irish are here and why US retail should be worried

September 23, 2015

Primark sells retail goods very cheap, between 20 to 40 percent less than U.S. stores, and one analyst notes it's not good news the Irish company is now in…

Men's Wearhouse founder launching clothing rental business

September 18, 2015

Men's Wearhouse founder is more than optimistic on new tuxedo rental venture. He thinks it's a clear winner.

Macy’s shuttering up to 40 stores, launching in-store Best Buy partnership

September 10, 2015

No specific locations have yet been identified in the annual store purge effort. The new electronics department pilot will kick off in mid-November.

Why retailers' collaboration is more than a win-win, it's a win-win-win

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Collaboration and partnerships between retailers are more common than ever, and that's a great thing for veteran retailers and newcomers launching products.

Abercrombie & Fitch: We're working hard to boost shopper experience

August 26, 2015

Despite not meeting analysts' earnings expectations the brand remains intent on boosting customer experience in next quarter.

Macy's multi-prong strategy targets boosting in-store, online experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Despite lackluster earnings in the second quarter, the retailer is taking some big strides in next months to regain market footing.

Target deploys beacon technology to boost customer experience

Using the Target iPhone app, customers can get insight on sales and special deals during pilot program.

Teen clothing retailer on brink of going bust

August 12, 2015

American Apparel is nearly out of options when it comes to financial solvency and has warned its shareholders of potential doom.

Target drops shipping fee to push back-to-school online traffic

August 6, 2015

Shoppers buying school supplies at Target.com will get all items sent free with no minimum purchase requirement for next nine days.

IPO ahead for Neiman Marcus: Will second attempt be a winning move?

August 6, 2015

Luxury retailer aims to raise $100M with IPO and has expansion plans for 2016.

Fashion brand taps analytics to drive customer experience to higher level

August 5, 2015

Apparel merchant Marine Layer signs with RetailNext to gain customer insight.

Sears struggling but gaining ground as back-to-school retailer

August 4, 2015

Sears may have had a rough second quarter, but a new retail shopping report reveals it’s still got some mojo in the back-to-school consumer season.

Back-to-School: Making shopping easier key to driving customer loyalty, engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumers rely on lists for back-to-school shopping, so helping them find what they need as easily as possible enhances the store experience and drives loyalty…

Consumers getting more price conscious, luxury retailers hitting new lows

July 30, 2015

Discount shopping on national brand an increasing trend, reports analyst.

TJX buying Trade Secret for Australia expansion strategy

July 30, 2015

Off-price retailer move should be finalized by year's end.

Back to School: Sales to dip nearly 10% despite other economy gains

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Despite positive economic moves in the housing and job markets, the retail back-to-school sales season won't be as robust as last year. Overall, however…

American Apparel aims to cut $30M in costs, layoffs

July 7, 2015

American Apparel is aiming to slice $30 million in operating expenses in the next 18 months via layoffs and store closures as the fashion clothing retailer…