Brighton(ing) futures one handbag at a time

July 18, 2016

Brighton Collectibles is launching its Handbag Trade-In fundraiser. Until July 24, the company will be collecting gently used handbags for donation.

Burberry hires on luxury industry expert as new CEO

July 13, 2016

Burberry, in the wake of some tenuous financials and the resignation of its COO, is shaking up its executive ranks.

Gap enjoys healthy financials thanks to Old Navy

July 13, 2016

Retailer Old Navy is delivering its parent company some robust financials while some of Gap Global's other brands aren't doing as well.

Fashion retailers beware: A bad fit for shoppers is a bad thing for business

June 28, 2016

Fit, as in clothing fitting the body, is a crucial aspect for consumers and retailers should be aware that a poor fit isn't a good thing in the customer…

Burberry delivers an artistic customer experience

June 27, 2016

Shoppers visiting Burberry's London Regent Street store this month enjoyed a personal experience in purchasing pieces from its latest collection.

When is a handbag also a radio? When Dolce & Gabbana build one

June 23, 2016

For those tired of touting around a tiny digital music player, Dolce & Gabbana has the perfect solution: a handbag that also serves as a full-fledged boom…

Online apparel retailer stitching up a data-driven customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

While online clothing retailer Stitch Fix aims to 'fix' the shortcomings inherent in traditional retail environments, it is just as focused on using art…

Luxury retailer expands loyalty program to include online and offline purchases

June 2, 2016

Nordstrom wants to reward all its customers, no matter which venue they take in paying for a purchase. The luxury retailer is expanding its loyalty program…

Saks Fifth Avenue opens revamped Houston store

May 20, 2016

Saks Fifth Avenue's Houston location is bigger than the first store established in the city, and gives greater focus on beauty and fragrance products.

Fashion upstarts aim to flip apparel industry into new customer experience era

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Fashion retailers Stitch Fix, Rebecca Minkoff and Revolve, have one goal in common: flipping the traditional apparel industry into a new era. While they are…

Infographic: Why Mother's Day is a retailer's dream day

Mother's Day is one of the three favorite sales seasons for retailers, right behind the winter holidays and back-to-school season.

Easter, apparel spend to beat last year's consumer activity

March 25, 2016

Overall this Easter holiday season bodes robust for the retail segment with a majority of consumers hitting brick-and-mortar stores and about 21 percent going…

Fashion retailer settles FTC charge over fuzzy marketing, ad activity

March 18, 2016

Six months after issuing guidelines regarding proper native advertising a federal agency is settling its first case with a well-known retailer accused of an…

Kohl's to pilot new store format, shuttering 18 underperforming locations

February 26, 2016

Retailer enjoyed a healthy seasonal sales boost but wasn't immune to weather that hurt other retailers in late 2015.

Longtime J.C. Penney leader taking leave after nearly four decades

February 26, 2016

Executive who was part of rebound strategy will leave come April

Webinar: Retailer insight on capitalizing on the lucrative holiday season

An upcoming free webinar offers expert retailer insight on how to ensure businesses can succeed in the most happiest time of the year.

U.S. retailer sued by British retailer for product design infringement

February 12, 2016

Burberry claims J.C. Penney is using its check design illegally.

Lululemon eschews traditional holiday discounts and gets big reward

January 15, 2016

Lululemon didn’t mark down much during this past holiday sales season and the strategy paid off.

Dear Santa: All I want for Christmas is equal product pricing across genders

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

From razors and clothing to toys and adult diapers, women are likely always paying more for a product than men.

Zappos’ Santa Claus feat leaves big shoes to fill

by Bryan Pearson — President, LoyaltyOne

A recent act of kindness by Zappos has some wondering if it could spin its reputation for feel-good experiences into a marketing tool.