by Bryan Pearson — President, LoyaltyOne
A recent act of kindness by Zappos has some wondering if it could spin its reputation for feel-good experiences into a marketing tool.
read nowDecember 21, 2015
The retail segment is hoping more than a few procrastinators will be out and about Christmas Eve and expanding hours to accommodate the last-minute consumer…
read nowDecember 18, 2015
The warmer than usual temperatures during the holiday season isn't likely making retailers very jolly.
read nowby Chris Petersen — Owner, IMS
A case of when personalized means more than speed of delivery.
read nowNovember 23, 2015
Clothing retailer Abercrombie & Fitch got an early holiday gift with its latest earnings report.
read nowNovember 23, 2015
Kohl’s has a new chief operating officer, having hired on former Walgreens e-commerce chief Sona Chawla.
read nowNovember 12, 2015
Target not pulling sweater off rack despite some negative shopper feedback.
read nowNovember 11, 2015
J.C. Penney is hoping Thanksgiving Day shoppers will want an earlier jump time than 5 p.m. and is opening its doors to accommodate those consumers eager to…
read nowNovember 6, 2015
For the first time in its history outdoor retailer L.L. Bean is hiring an 'outsider' as its new president and CEO.
read nowOctober 27, 2015
Online consumers seeking home appliance insight can now easily connect with knowledgeable associates with in-store appointment service.
read nowOctober 22, 2015
The executive and management revamp continues at the yoga pant maker which is having some supply chain issues.
read nowOctober 19, 2015
Walmart may have paid bribes worth millions of dollars in India, according to a Wall Street Journal report that said while a federal probe into allegations of…
read nowby Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
There's more than one trend hitting this holiday season and the impact may just change everyone's retail experience. But will it be for the good or for the bad?
read nowOctober 5, 2015
Retailer will keep operating while restructuring debt.
read nowSeptember 29, 2015
Kohl’s is launching a slew of omnichannel and digital strategies aimed at making shopping online and at its brick-and-mortar location easier than ever.
read nowSeptember 25, 2015
Special shopping section will even boast a 'blow dry bar' in the near future.
read nowby Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The personal experience can be missing at even the most tenured ecommerce retailers as a search for white sneakers reveals.
read nowSeptember 23, 2015
Primark sells retail goods very cheap, between 20 to 40 percent less than U.S. stores, and one analyst notes it's not good news the Irish company is now in…
read nowSeptember 18, 2015
Men's Wearhouse founder is more than optimistic on new tuxedo rental venture. He thinks it's a clear winner.
read nowSeptember 10, 2015
No specific locations have yet been identified in the annual store purge effort. The new electronics department pilot will kick off in mid-November.
read now