Retail - General News & Media
NCR to resell Experticity assisted selling solution
October 14, 2008
DAYTON, Ohio — NCR Corp. announced that it has signed a global reseller agreement with Experticity, the pioneer of live on-screen expert sales and customer…
read nowNRF, Retail Customer Experience announce pavilion partnership
October 14, 2008
LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and RetailCustomerExperience.com, and the National Retail Federation…
read nowIBM publishes report on customer shopping preferences
October 9, 2008
WEST LAFAYETTE, Ind. — IBM announced the findings of a survey of nearly 4,300 U.S. and U.K. consumers that revealed insights into consumer behaviors…
read nowMore than half of retailers considering mobile contactless payments
October 9, 2008
BOSTON — Aberdeen, a Harte-Hanks Company, surveyed 180 companies to outline the implications and trends related to proximity mobile payments. Retail…
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KioskCom Europe: Lines blur between digital signs, kiosks
Integrated touchscreens, networked signage hint at convergence.
read nowSurvey: Shoppers will flee an unclean store
October 7, 2008
DALLAS — A study conducted by M/A/R/C Research found that as many as 18 percent of shoppers would discontinue shopping at a particular store if they believe…
read nowIBM: multi-channel accounts for 20 percent of retail sales
October 5, 2008
Times Herald-Record: IBM announced a survey of nearly 4,300 U.S. and U.K. consumers that shows purchasing decisions are made across multiple retail channels…
read nowEK3, Atlantic Lottery launch digital merchandising campaign
October 1, 2008
LONDON, Ontario — EK3 Technologies Inc. has announced a new digital merchandising program with Atlantic Lottery Corp. The program, reportedly the first of its…
read nowMen's 'shopping shrines' court lifestyle dollars
October 1, 2008
Forbes: While women are cutting back on discretionary purchases, men are still buying. According to the NPD Group, a retail market research firm, sales in…
read nowTarget upgrades info delivery with KANA
October 1, 2008
MENLO PARK, Calif. — KANA Software Inc., provider of multichannel customer-service technology, has closed a seven-figure transaction with leading retailer…
read nowOracle enters the retail space-planning business
October 1, 2008
REDWOOD SHORES, Calif. — Oracle has announced plans to acquire Advanced Visual Technology Ltd., provider of 3-D visual macro space planning software for…
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Luxury retailers emphasize off-price operations
September 25, 2008
Business Week: With the economy stalled and consumer spending in free fall, snobbery is a bit harder to pull off than in years past. Even the most upscale…
read nowOpinion: Most loyalty programs use the wrong incentives
September 22, 2008
Wall Street Journal: The biggest problem with loyalty programs, according to two professors of management science, is that most retailers adopt a…
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Hackers 'are picking on the small guys'
by James Bickers — Editor, Networld Alliance
New research into recent card breach incidents may surprise merchants.
read nowTwo-thirds of young U.K. shoppers use catalogs
September 21, 2008
Hellmail: According to research carried out by Royal Mail, almost two thirds of young consumers in the UK use a catalog to shop. In fact, 54 percent of all UK…
read nowOffice Depot adds online photo services
September 21, 2008
DELRAY BEACH, Fla. — Office Depot announced the launch of a new digital photo service with digital imaging market leaders Kodak and LifePics, allowing…
read nowShort may not be sweet for online product descriptions
September 18, 2008
SMART COMPANY (Australia): A recent online retail customer experience survey found that around 60 percent of top e-commerce sites used very brief product…
read nowStore generics boosted by bad economy
September 14, 2008
Buffalo (N.Y.) News: As budgets get tighter and food gets more expensive, American shoppers are increasingly switching to store brands — even upper-income…
read nowWalmart honors HP for Pavilion packaging
September 4, 2008
The Channel Wire: Walmart named Hewlett-Packard the winner of its Home Entertainment Design Challenge earlier this week, for HP's clever packaging scheme for…
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