The end of “Spring Splurges”: Why AI is driving more intentional retail behavior

by Piyush Patel — Chief Ecosystem Officer, Algolia

Seasonal retail moments like spring refreshes aren’t going away, but they are evolving. What was once a cycle of impulse buying is becoming a cycle of…

Why retailers are bringing back the catalog, but making it digital

by Janina Moza — Chief Marketing Officer, Flipsnack

Acquiring a new customer has never been cheap. But the past few years have made it significantly more expensive. CPCs are up. Organic reach has narrowed. The…

Martha Stewart prepping AI-powered home management site

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The startup, due to launch the Hint site, has $10 million in seed funding from Slow Ventures, a venture capital fund.

Kroger chief associate experience officer announces retirement

June 10, 2026

Tim Massa, EVP and chief associate experience officer for Kroger will retire in September.

Amazon Web Services debuts AI retail solution built on Alexa for Shopping

June 8, 2026

Amazon Web Services has launched an AI-powered solution to help retailers build AI-powered shopping experience.

Amazon melds Rufus, Alexa+ for ‘Alexa for Shopping’ feature

June 3, 2026

Amazon has combined its Rufus online site assistant and its Alexa+ service to create "Alexa for Shopping," for its app and website.

How self-service is now retail infrastructure

by Richard Slawsky — Editor, Connect Media

Retailers are rapidly expanding self-service technology far beyond the traditional checkout lane as they look to improve customer experience, streamline store…

Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

Reducing shrink without dismantling customer experience and trust

by Daniel Gabay — CEO, Trigo

Shrink isn’t going away. Economic pressure, and everyday opportunistic theft, will continue to challenge retailers. But heavy-handed enforcement or experiences…

Built to Adapt: Why Modularity Matters in Retail Technology

Explore why modularity is becoming essential to the future of retail technology. This blog describes how scalable systems help retailers adapt faster, extend…

The Future of Grocery: How AI and Computer Vision Are Transforming Retail

Step into the future of grocery, where AI and computer vision are reshaping how stores operate and how customers shop. This blog explores how intelligent…

Let's Talk Retail Episode 7: Part 2: How a Mobile First Strategy Enhances the Retail Journey

Take a closer look at how a mobile-first strategy is reshaping the retail experience. This video explores how connected technologies, flexible service models…

Legacy payments abandoned micro-businesses, AI makes them viable again

by Jim Aviles — CloudWalk Board Member, CloudWalk

Legacy payments companies went after tiny businesses early, but most eventually shifted to bigger customers because supporting the “long tail” was too…

Mobility at the forefront: How mobile POS is redefining specialty retail

Mobile POS is reshaping specialty retail at the moment of decision. Retailers are equipping associates to assist customers, complete transactions anywhere in…

British supermarket pilots vending machines to curb shoplifting

May 4, 2026

British supermarket chain Asda is exploring vending machines to secure high-theft items, including products such as razor blades, as retailers face rising…

How leading retailers are re-thinking the role of the shopping cart

by Fraser Neil — Chief Sales Officer, Cust2Mate

The shopping cart has always been central to the store. In 2026, the retailers pulling ahead are the ones finally treating it as a strategic asset, not just a…

Evolvending, ART planning more airport expansions

April 29, 2026

Evolvending and partner Automated Retail Technologies plan to expand their automated dining solution across three more U.S. airports in the next quarter…

Retailers brace for self-checkout limits

April 29, 2026

Major U.S. retailers including Walmart, Target and Costco are facing potential operational changes as lawmakers in several states move to tighten regulations…

Texas liquor store tests robotic fulfillment tech

April 28, 2026

A Dallas liquor store is testing an automated retail concept that replaces traditional shelving with a robotic fulfillment system, according to a Dallas…

Let's Talk Retail Episode 7: How a Mobile First Strategy Enhances the Retail Journey

In this exciting episode of Let's Talk Retail, Executive Account Manager Eric Williams is joined by Mohan Itwaru Senior Director of Direct to Consumer…