2026 will be a year of rapid technological advancement

by Ben Johnston — Chief Operating Officer, Kapitus

For small business retailers, 2025 was a year consumed by the promise of change and the fear of what that change would bring.

From vending machines to autonomous retail: The evolution of grab and go shopping

Customers want physical shopping to feel as quick and simple as online purchasing. The demand has led to the rise of autonomous retail — stores where customers…

Expressions gift card kiosks bring personalization to retail gifting

by Richard Slawsky

The Expressions Gift Card Kiosk offers a personalized greeting card with the option to include a digital gift card, all in a fraction of the space retailers…

SiriusXM VP talks music impact within the retail digital signage experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Stuart Larking, VP of commercial music at SiriusXM, shares insight on why music is becoming more integral for the digital signage experience.

Why retailers must secure transactional emails to combat scam threats

by Oliver Paetz — Head of Product Management, Transactional Email, Retarus

As online shopping continues to grow in scope and popularity, cyber criminals are finding new ways to exploit trust. For retailers, this is more than a…

For loyal Amazon customers it’s no longer love but intentional reflex

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail loyalty is changing from consumer love to reflex as it’s no longer an emotional decision, it’s an automatic one.

Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

Rakuten Ichiba, Google team on YouTube shopping experience

February 27, 2026

Rakuten Ichiba, a Japan online marketplace, is partnering with Google in Japan to provide an accessible shopping experience where consumers can buy products…

The hidden customer experience cost of returns: Why apparel brands must rethink reverse logistics

by Jonathan Briggs — SVP of Sales, ShipMonk

Returns are no longer a back-office function. For apparel brands, they represent a defining moment in the customer relationship.

Walmart expects to maintain solid sales growth in 2026

February 25, 2026

Walmart expects to maintain the sales growth it achieved in 2025 yet are a bit wary of the current economy in the U.S., trade policy actions and how low-income…

Study details retail display influence

February 24, 2026

Most shoppers, 76%, have discovered a new product or brand from seeing it on a retail display and 63% of shoppers state retail displays have influenced their…

Tariff court ruling brings uncertainty, big questions for retail industry

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Supreme Court's tariff decision draws applause and uncertainty regarding impact on the retail segment.

Do It Best stores replaces spreadsheets with no-code database and reaps rewards

by Jeff Kuo — CEO, Ragic

Research shows as many as 95% of small retailers use spreadsheets to manage inventory. While spreadsheets are well suited for accounting and basic…

Newland AIDC North America CEO talks scanning innovations

Newland AIDC North America CEO Roy Chen shares insight on the company's wide range of scanners -- from mounted to kiosks to handhelds and wearables.

Presented by Fujian Newland Auto-ID Tech. Co., Ltd.

Balea, Zebra launch Cosmic Machine Vision

February 10, 2026

Balea and Zebra have launched an intelligent vision solution called the Cosmic Machine Vision.

ATEC America VP details E3, LTA 100 features

Learn why the E3 and LTA 100 offerings from ATEC America are ideal cash solution.

Presented by ATEC America

Cash stolen from Kroger ATM in Ohio

February 4, 2026

Police in Green Township, Ohio are on the lookout for two individuals who allegedly stole cash from a Kroger ATM, according to a report by Yahoo.

Bish Creative debuts 32-inch E-Paper Smart Signs at NRF 2026

Bish Creative shared insight on the E-Series Digital Merchandising Platform which made its debut inside the Samsung booth at NRF 2026 event.

Presented by Bish Creative

Self-service reshaping retail in Australia

February 3, 2026

Self-service is a preferred checkout option for consumers in Australia but shoppers want improvement in the technology.

Why small retailers are ditching tablets for dedicated POS terminals

by Jamie Irwin — Senior Content Manager, Volcora

Consumer tablets helped thousands of small retailers start fast. But for sustained throughput, predictable uptime and stronger long-term economics, dedicated…