Amazon Go stores may be close to a full 'go'

Amazon is gearing up to establish a roster of Amazon Go stores, the cashierless retail strategy the mega etailer has had in pilot for just about a year, according to a Bloomberg report. Amazon is hiring personnel for the stores, claims Bloomberg.

Agilysys adds 'grab n go' cafe features to self-service kiosk

Agilysys Inc., a provider of hospitality software solutions, announced enhancements to rGuest Buy, the company's self-service kiosk solution that extends point-of-sale reach, improves guest service and reduces staff demand. The enhancements for café workflows and a new 'grab n go'...

Robots, no-cash experience coming to Shake Shack NYC location

There won't be any humans taking orders and no cash exchanged at the impending Shake Shack location in the East Village of New York City. Hungry consumers will tap touchscreen kiosks via an app to place orders, according to a...

Shake Shack to introduce cashless kiosk in New York City

Shake Shack will introduce its first-ever cashless kiosk at a new restaurant in Astor Place in New York City this month, according to a Kiosk Marketplace report. The company will use this "playground" to test digital innovations.

Google veterans launch smartphone activated self-serve convenience concept

Google veterans Paul McDonald and Ashwath Rajan are launching a new concept called Bodega, a 5-foot-wide pantry box filled with non-perishable convenience items that customers purchase using their smartphones, according to Fast Company.

Retail tech investment expectation bodes well for tool makers

A new Accenture Strategy report reveals greater tech investment by retailers could lead to $2.95 trillion in sales for technology makers. The reason? Retailers will be grabbing up new digital tools as consumers want and expect technology in the retail...

Consumers love tech in the brick-and-mortar retail experience

A new Bouncepad survey reveals U.S. consumers love stores that offer technology and they want more tech options in the shopping experience. The study results, as outlined in this infographic, cite that three out of four want more tech and say they are more likely to visit a retailer if wanted tech was available.

Amazon Go store hits some glitches

The public unveiling of Amazon's Go store, which features no cashiers, is being delayed due to some technical glitches, according to a Market Watch report. The big challenge is that the sensor-based check-out system isn't working well when there are...

Report: Samsung Galaxy S8 to include facial recognition for mobile payments

Samsung will incorporate facial-recognition technology for mobile payments as a new feature in the upcoming Galaxy S8 smartphone, according to a report from Bloomberg. Bloomberg said that the updated Galaxy will combine fingerprint authentication with iris and facial recognition to...

Kroger expands online ordering, pickup service into major markets

Consumer embracement of the ClickList service is prompting Kroger to expand the service.

Why self-checkout kiosks won't eliminate the cashier anytime soon

Why self-checkout kiosks won't eliminate the cashier anytime soon

Customers tend to rely on self-checkout kiosks only for small orders, as each additional item increases the chance of a technical problem, says an industry expert.

Men are from Mars, women from Venus in the retail shopping environment

When it comes to retail shopping men and women have very distinct behaviors, both in the brick and mortar environment and online, and retailers need to tune marketing and merchandising approaches to meet the varied needs.

Online grocery shopping gaining in popularity among consumers

Online grocery shopping gaining in popularity among consumers

More consumers are jumping online to buy groceries these day, with a 29 percent increase in total online grocery shopping in the past year.

Instacart expands personal delivery into Miami communities

Grocery patrons in northeast Miami-Dade county will now have another food shopping option given Instacart expanding its delivery operations, according to a Miami Herald report.

Interactive Customer Experience Summit coming to Chicago in June

The conference will focus on technologies such as digital signage, self-service kiosks, mobile and tablets, as well as emerging technologies like beacons, virtual assistants and augmented reality.

U.K. supermarket plans evening class for self-service checkout

The manager at the Attleborough branch of U.K. supermarket chain Sainsbury’s is to hold an evening advice and guidance session, with coffee and biscuits, to help customers learn how to use self-service checkout tills.

Tesco extending 'Scan-as-you-shop' program to 100 more stores

Self-service technology provider Re-Vision has announced that after completing a successful 200-store rollout during 2012–13, Tesco have made the decision to extend the rollout of the Scan-as-you-shop solution to another 100 UK stores by the end of 2014. Tesco introduced...

China’s Rainbow Department Store chain pilots self-checkout tech, UK's Tesco trials high-speed self-checkout

NCR has won a contract for a self-checkout pilot project from China’s Rainbow Department Store chain, according to a company announcement. After an initial test phase, the self-checkout solution will be available at the newly opened Hangzhou Rainbow Shopping Mall...

Nearly one in two U.K. shoppers need help with self-service checkout

Nearly one in two U.K. supermarket shoppers say they regularly need help when using self-service checkouts, a survey by independent U.K. market research firm Viewsbank has found.

Tesco store testing new automated checkout scanner

Tesco announced that its newest Tesco Extra store in the U.K. city of Lincoln is using a new checkout scanner belt from Datalogic that it says reduces customer checkout time.

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