Dunkin' Donuts 'Fresh Brew' model designed to enhance in-store experience

by Alicia Kelso — Editor, QSRWeb.com

May 7, 2013

During Dunkin' Brands' Investor Day, today in Boston, John Costello, president of global marketing and innovation, discussed some of the ways Dunkin' Donuts…

Busting the myths of specialty retail

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

We achieve what we believe. Sometimes that serves us well, and sometimes that holds us back. Here are some of the myths that create barriers to success in…

Kate Spade to partner with eBay for high-tech NYC pop-up shop

May 1, 2013

During this week's TechCrunch Disrupt New York, eBay CEO John Donahoe hinted at an upcoming pop-up shop partnership that will enable the long-standing Internet…

Following online success, Fab moves to brick-and-mortar

April 30, 2013

What began as a flash sales site aimed at gay men is now hoping to turn into the world's largest store for furniture and home goods design.

Samsung Experience Shop opens in NYC Best Buy

April 25, 2013

Samsung Electronics celebrated the launch of the Samsung Experience Shop with the grand opening of their newest location in New York's Union Square Best Buy…

GlobalShop 2013: WD Partners discuss 'digital disconnect'

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Executives with WD Partners revealed exclusive study results during their GlobalShop conference session.

CORESense streamlining multichannel operations for specialty retailer

April 18, 2013

CORESense, a provider of cloud-based retail management and e-commerce software solutions, today announced that the billiard and game room furniture retailer…

Avon's makeover: A world affair brought home

by Lisa Biank Fasig — Director, JZMcBride and Associates

When I was a teenager my sister sold Avon products. She was actually pretty good. Our house was filled with Skin So Soft lotion, Sweet Honesty perfume and…

Commentary: On Martha Stewart's latest courtroom battle

Macy's has accused JC Penney of entering into an illegal licensing agreement with Stewart's company.

Apple taps design firm for retail store changes

April 10, 2013

Apple is rumored to be on the hunt for fresh design input for its line of retail outlets, according to Apple Insider.

Brooks Brothers bringing new concept store to Ann Arbor, somehow integrating a foosball table

April 10, 2013

Brooks Brothers, the 195-year-old clothing company headquartered in New York, will open a new concept store in Ann Arbor, Mich., later this year.

MoMA Design Store to fill windows with littleBits

April 9, 2013

LittleBits, the open hardware start-up, has been invited to take over the windows of MoMA Design Stores in New York City from today through May 12. LittleBits…

Tesco to exit the US market

April 8, 2013

British retailer Tesco is learning that cross-border success is never guaranteed. The company plans to announce that it has had it with the U.S. and is willing…

Apple requests patent for in-store kiosk for content customization

April 4, 2013

The US Patent & Trademark Office published a patent application today from Apple, revealing possible plans for a retail packaging system via an in-store…

Are Geeks out of place in Target's CE departments?

Early indications suggest that Target might expand the trial partnership to more locations.

OfficeMax unveils smaller, tech-heavy stores

April 1, 2013

OfficeMax unveiled a new small-store format in Milwaukee — one that trumps products with customer experience. According to chicagobusiness.com, the OfficeMax…

Apple rolling out new customer service initiative

March 29, 2013

Apple is slowly implementing a new customer service initiative across its retail stores. According to 9to5mac, the strategy is called "table selling," and…

Babies 'R' Us announces partnership with parenting website

March 28, 2013

Babies"R"Us and Heidi Murkoff's pregnancy and parenting website today announced that they have entered into a strategic partnership to offer expectant moms…

Lululemon can avoid sheer 'Luonacy'

by Lisa Biank Fasig — Director, JZMcBride and Associates

You'd think a yoga outfitter would afford its customers a little more flexibility.

Aussie store fights showrooming with $5 'just looking fee'

March 26, 2013

A specialty food store in Brisbane, Australia, has come up with a way to combat showrooming, and a photo of its strategy has gone viral on Reddit.