French retailer Orchestra looks down the endless aisle

The children's specialty retailer turned to touchscreen kiosks to solve its out-of-stock issues.

Samsung's Singapore flagship resembles Apple store design

June 27, 2013

Samsung may be taking another page from the Apple playbook with its latest Samsung Experience Store at VivoCity in Singapore. According to psfk.com, the store…

Stride Rite intros new store design in Ohio

June 27, 2013

Stride Rite Children's Group has announced the opening of its newest retail store at Easton Town Center in Columbus, Ohio, marking the launch of the new…

Staples tacks on digital signage, kiosks to omnichannel stores

Office supply chain Staples recently announced the launch of its omnichannel prototype stores that feature endless-aisle kiosks and digital signage. The…

Staples goes omnichannel with new prototype stores

June 20, 2013

The office supply chain Staples today announced the launch of its omnichannel prototype stores that feature endless-aisle kiosks and consultation areas for…

UK chocolatier Thorntons pilots in-store kiosks

June 14, 2013

The U.K.-based confectionery retailer Thorntons is testing a new in-store kiosk that allows shoppers to buy from its extended online product range using One…

New Apple store in Cali to have 'floating' roof

June 12, 2013

Construction of a new Apple retail store in Northern California may hint at an evolving aesthetic for the iconic Apple store design, according to…

Sport Chek Retail Lab cultivates tech-heavy customer experience

by Christopher Hall

The Canadian sporting goods chain created an award-winning retail environment at its flagship in Toronto.

Changes to Microsoft's pre-owned games market could hurt retailers

May 28, 2013

According to mcvuk.com, with the upcoming launch of its new Xbox One game system, Microsoft plans to take ownership of the pre-owned game market in a way that…

Malaysian retailer TANGS goes live with Manthan analytics

May 16, 2013

Manthan Systems, providers of business intelligence solutions for retailers, announced recently it's successful implementation of the ARC Customer Analytics…

RFID-based self-checkout system targets specialty shops

May 13, 2013

The Nestlé Nespresso boutique in Munich, Germany, is testing an RFID-based self-checkout kiosk by French manufacturer IER. The Expedited Self Payment kiosk is…

Dunkin' Donuts 'Fresh Brew' model designed to enhance in-store experience

by Alicia Kelso — Editor, QSRWeb.com

May 7, 2013

During Dunkin' Brands' Investor Day, today in Boston, John Costello, president of global marketing and innovation, discussed some of the ways Dunkin' Donuts…

Busting the myths of specialty retail

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

We achieve what we believe. Sometimes that serves us well, and sometimes that holds us back. Here are some of the myths that create barriers to success in…

Kate Spade to partner with eBay for high-tech NYC pop-up shop

May 1, 2013

During this week's TechCrunch Disrupt New York, eBay CEO John Donahoe hinted at an upcoming pop-up shop partnership that will enable the long-standing Internet…

Following online success, Fab moves to brick-and-mortar

April 30, 2013

What began as a flash sales site aimed at gay men is now hoping to turn into the world's largest store for furniture and home goods design.

Samsung Experience Shop opens in NYC Best Buy

April 25, 2013

Samsung Electronics celebrated the launch of the Samsung Experience Shop with the grand opening of their newest location in New York's Union Square Best Buy…

GlobalShop 2013: WD Partners discuss 'digital disconnect'

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Executives with WD Partners revealed exclusive study results during their GlobalShop conference session.

CORESense streamlining multichannel operations for specialty retailer

April 18, 2013

CORESense, a provider of cloud-based retail management and e-commerce software solutions, today announced that the billiard and game room furniture retailer…

Avon's makeover: A world affair brought home

by Lisa Biank Fasig — Director, JZMcBride and Associates

When I was a teenager my sister sold Avon products. She was actually pretty good. Our house was filled with Skin So Soft lotion, Sweet Honesty perfume and…

Commentary: On Martha Stewart's latest courtroom battle

Macy's has accused JC Penney of entering into an illegal licensing agreement with Stewart's company.