Do customers want to haggle?

Is the "garage sale interaction" appealing to today's shopper?

NCR unveils SelfServ 60 line

The company pulls the sheet off its new point-of-decision kiosk.

Hastings selects Fry for new online experience

October 14, 2008

ANN ARBOR, Mich. — Fry Inc., a wholly owned subsidiary of MICROS Systems Inc. and leading e-commerce solutions provider, announced it has been selected to…

Circuit City to align online, in-store prices

October 14, 2008

The Associated Press: Circuit City Stores Inc. has started offering the same prices in its stores as on its Web site in an effort to beef up its rapport with…

NCR to resell Experticity assisted selling solution

October 14, 2008

DAYTON, Ohio — NCR Corp. announced that it has signed a global reseller agreement with Experticity, the pioneer of live on-screen expert sales and customer…

NRF, Retail Customer Experience announce pavilion partnership

October 14, 2008

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and RetailCustomerExperience.com, and the National Retail Federation…

Foot Locker sued over gift card dormancy fees

October 13, 2008

Associated Press: A New Jersey man is taking on athletic apparel giant Foot Locker over the store's gift card policies, charging in court papers that they…

IBM publishes report on customer shopping preferences

October 9, 2008

WEST LAFAYETTE, Ind. — IBM announced the findings of a survey of nearly 4,300 U.S. and U.K. consumers that revealed insights into consumer behaviors…

More than half of retailers considering mobile contactless payments

October 9, 2008

BOSTON — Aberdeen, a Harte-Hanks Company, surveyed 180 companies to outline the implications and trends related to proximity mobile payments. Retail…

KioskCom Europe: Lines blur between digital signs, kiosks

Integrated touchscreens, networked signage hint at convergence.

Survey: Shoppers will flee an unclean store

October 7, 2008

DALLAS — A study conducted by M/A/R/C Research found that as many as 18 percent of shoppers would discontinue shopping at a particular store if they believe…

AT&T creates online version of its Experience Store

October 6, 2008

Telephony Online: AT&T has launched a beta version of its Online Experience Store, taking its brick-and-mortar presence virtual. With a new 3-D shopping…

Best Buy opens store designed for women

October 6, 2008

DENVER — Best Buy has opened a new store in Denver, built in partnership with the local community it will serve on a daily basis. While designing the store…

Scheels, PlayNetwork create multimedia experience store

October 5, 2008

REDMOND, Wash. — PlayNetwork announced that Scheels, experts in "all-sports superstore" retailing, leveraged the company to provide custom music, digital…

IBM: multi-channel accounts for 20 percent of retail sales

October 5, 2008

Times Herald-Record: IBM announced a survey of nearly 4,300 U.S. and U.K. consumers that shows purchasing decisions are made across multiple retail channels…

Oracle enters the retail space-planning business

October 1, 2008

REDWOOD SHORES, Calif. — Oracle has announced plans to acquire Advanced Visual Technology Ltd., provider of 3-D visual macro space planning software for…

Consumer recording studios use 3-D holographic tech

September 30, 2008

CHATSWORTH, Calif. — Provision Interactive Technologies, a subsidiary of Provision Holding Inc., announced that its new 3-D Holographic display, the HL4…

PCI standard v1.2 clarifies rules

Latest version is tougher on malware, easier on firewalls.

Luxury retailers emphasize off-price operations

September 25, 2008

Business Week: With the economy stalled and consumer spending in free fall, snobbery is a bit harder to pull off than in years past. Even the most upscale…

Opinion: Most loyalty programs use the wrong incentives

September 22, 2008

Wall Street Journal: The biggest problem with loyalty programs, according to two professors of management science, is that most retailers adopt a…