New GameStop prototype store opened in Florida

by James Bickers — Editor, Networld Alliance

December 21, 2008

A member of the gaming forum NeoGAF has stumbled upon a prototype store for the next generation of the GameStop shopping experience. Although he was told by…

Carphone Warehouse starts measuring customer experience

December 18, 2008

Retail Week: Carphone Warehouse is the latest retailer to work with Fizzback to assess the experience it provides to customers. Fizzback's technology allows…

How retail can benefit from social media

December 17, 2008

The Gourmet Retailer: For some retailers, social media is proving to be a valuable tool for engaging consumers, driving sales and building customer loyalty…

Unbound releases mobile retailing platform

December 16, 2008

NEWTON, Mass. — Unbound Commerce has released its Unbound Mobile Presence platform for retailers, giving them the power to connect with their increasingly…

Independent retailers tout their differences this holiday

December 14, 2008

Indianapolis Business Journal: Unlike their larger counterparts, locally owned merchants aren't pushing deep discounts to lure shoppers through their doors.

Five ways to reduce product returns

When customers return products, look to the source to find out why and put a stop to it.

Lagging economy means fewer seasonal jobs

December 4, 2008

The Virginian-Pilot: As the troubled economy has dragged down sales, many retailers have curtailed hiring for the holiday season, expecting to handle less…

Consumer desire driving green retail IT

Shoppers increasingly value transparency, sustainability when making buying decisions.

Redbox adds Blu-ray titles to its $1 rental offerings

November 25, 2008

Eyewear retailer features smart mirrors, environment simulator

November 20, 2008

SAN MATEO, Calif. — N3L Optics announced the grand opening of its sport performance sunglass store at Hillsdale Mall in San Mateo, Calif. today. N3L Optics…

Marketing show heavy on innovation

by James Bickers — Editor, Networld Alliance

Fresh ideas from the In-Store Marketing Expo in Las Vegas.

Sephora chooses RedPrairie for warehouse management

November 18, 2008

MILWAUKEE — RedPrairie Corp. announced today its Warehouse Management solution is running in cosmetics retailer Sephora's new Salt Lake City distribution…

Leaked memo: Best Buy redoubling customer service efforts in wake of slowing sales

by James Bickers — Editor, Networld Alliance

November 16, 2008

With fear of a global recession casting a shadow over much of retail, one major player is using that fear as an opportunity to motivate staff and improve its…

Five things shoppers will do this holiday

A tough economy is impacting shopper plans and behaviors.

Digital signage increases revenue by 50 percent for Virgin

November 11, 2008

LAS VEGAS — Epson, a supplier of value-added point of sale (POS) solutions, announced that Virgin Megastores, its showcase customer, has recapped the results…

The cautionary lessons of Circuit City

by James Bickers — Editor, Networld Alliance

A reminder of the importance of great employees.

NFC mobile phone payments come to Latin America

November 4, 2008

PARIS — Silicon Valley-based ViVOtech announced that its provisioning software for Near Field Communication (NFC) mobile payments is being used in the first…

Connecting with conversational marketing

From "friending" to "tweeting" — social networking at retail.

Study: Electronics retail gets high marks for customer satisfaction

November 3, 2008

ARLINGTON, Va. — Consumers are very satisfied when shopping online and at traditional retail outlets for consumer electronics, according to new data from the…

Hardware chain adds customer behavior analytics from Quantivo

November 2, 2008

SAN MATEO, Calif. — Quantivo, a provider of customer behavior analytics technology, announced that Orchard Supply Hardware (OSH) has deployed Quantivo Retail…