Retail - Specialty Stores News
Top 10 customer experience resolutions for the New Year
by James Bickers — Editor, Networld Alliance
January 4, 2009
Bruce Temkin, customer experience blogger and vice president with Forrester Research, has just published his Top 10 resolutions companies should be making in…
read nowNew GameStop prototype store opened in Florida
by James Bickers — Editor, Networld Alliance
December 21, 2008
A member of the gaming forum NeoGAF has stumbled upon a prototype store for the next generation of the GameStop shopping experience. Although he was told by…
read nowCarphone Warehouse starts measuring customer experience
December 18, 2008
Retail Week: Carphone Warehouse is the latest retailer to work with Fizzback to assess the experience it provides to customers. Fizzback's technology allows…
read nowHow retail can benefit from social media
December 17, 2008
The Gourmet Retailer: For some retailers, social media is proving to be a valuable tool for engaging consumers, driving sales and building customer loyalty…
read nowUnbound releases mobile retailing platform
December 16, 2008
NEWTON, Mass. — Unbound Commerce has released its Unbound Mobile Presence platform for retailers, giving them the power to connect with their increasingly…
read nowIndependent retailers tout their differences this holiday
December 14, 2008
Indianapolis Business Journal: Unlike their larger counterparts, locally owned merchants aren't pushing deep discounts to lure shoppers through their doors.
read nowLagging economy means fewer seasonal jobs
December 4, 2008
The Virginian-Pilot: As the troubled economy has dragged down sales, many retailers have curtailed hiring for the holiday season, expecting to handle less…
read nowEyewear retailer features smart mirrors, environment simulator
November 20, 2008
SAN MATEO, Calif. — N3L Optics announced the grand opening of its sport performance sunglass store at Hillsdale Mall in San Mateo, Calif. today. N3L Optics…
read nowSephora chooses RedPrairie for warehouse management
November 18, 2008
MILWAUKEE — RedPrairie Corp. announced today its Warehouse Management solution is running in cosmetics retailer Sephora's new Salt Lake City distribution…
read nowLeaked memo: Best Buy redoubling customer service efforts in wake of slowing sales
by James Bickers — Editor, Networld Alliance
November 16, 2008
With fear of a global recession casting a shadow over much of retail, one major player is using that fear as an opportunity to motivate staff and improve its…
read nowDigital signage increases revenue by 50 percent for Virgin
November 11, 2008
LAS VEGAS — Epson, a supplier of value-added point of sale (POS) solutions, announced that Virgin Megastores, its showcase customer, has recapped the results…
read nowNFC mobile phone payments come to Latin America
November 4, 2008
PARIS — Silicon Valley-based ViVOtech announced that its provisioning software for Near Field Communication (NFC) mobile payments is being used in the first…
read nowStudy: Electronics retail gets high marks for customer satisfaction
November 3, 2008
ARLINGTON, Va. — Consumers are very satisfied when shopping online and at traditional retail outlets for consumer electronics, according to new data from the…
read nowHardware chain adds customer behavior analytics from Quantivo
November 2, 2008
SAN MATEO, Calif. — Quantivo, a provider of customer behavior analytics technology, announced that Orchard Supply Hardware (OSH) has deployed Quantivo Retail…
read nowDesign Within Reach integrates channels with Retail.net
October 27, 2008
SALT LAKE CITY — Tomax Corp. announced the launch of its Retail.net solution at Design Within Reach. Design Within Reach is a multi-channel retailer offering…
read nowHGTV content coming to in-store screens
October 26, 2008
SAN FRANCISCO — Thomson's Premier Retail Networks Inc. (PRN) and HGTV announced an agreement to present customized content produced by HGTV for display on…
read nowVirgin launches pop-up store for Rock Band 2
October 22, 2008
NEW YORK — Virgin Megastore Times Square has teamed with MTV Games to help celebrate the special edition release of the popular game Rock Band 2 by creating a…
read nowROBOTGALAXY concept lands in New York
October 22, 2008
NEW YORK — ROBOTGALAXY, a new interactive toy and online game concept, announced its first New York City Spaceship at Toys "R" Us Times Square. The ROBOTGALAXY…
read nowU.K. apparel retailer integrates channels
October 22, 2008
WILTSHIRE — Rowland's Classic Clothing has implemented the OPTIONS suite of mail order management and retail software systems to manage sales made in-store, by…
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