Starbucks' loyalty program now reminds customers to claim rewards

Starbucks wants to make sure customers never forget to claim one of its loyalty rewards again. Based on suggestions from customers, My Starbucks Rewards members will now receive a nudge via email, reminding them to claim rewards before they expire....

Barnes & Noble, Google team to offer same-day delivery

Barnes & Noble now has Google employees in some of its stores, pulling customer orders and prepping them for same-day delivery. According to a report from CNN, stores in Manhattan, Los Angeles and San Francisco are now offering same-day delivery...

Nordstrom acquiring personalized clothing service Trunk Club

According to the companies, Trunk Club's 250 personal stylists build true, one-to-one relationships with their members to understand their lifestyles and styling preferences before hand-selecting merchandise that is then shipped to the customer.

Uniqlo to open flagship store in Chicago

Global clothing retailer Uniqlo has announced it will open a flagship store in the Chicago market in the fall of 2015.

The latest payment breach victim may be Goodwill Industries

The latest payment breach victim may be Goodwill Industries

Brian Krebs, the noted security blogger whose recent claim to fame was breaking the news of the Target breach, reports in his blog that banks are reporting a series of breaches at Goodwill stores across the country. Goodwill Industries International operates 165 thrift stores in the U.S. and Canada.

Fashion retailer Zara adds RFID-based inventory intelligence

Tyco Retail Solutions announced that Inditex Group, one of the world’s largest fashion retailers, has awarded Tyco a chain-wide contract for RFID-based inventory intelligence. The Tyco solution is currently deployed in 700 Zara stores across 22 countries, the companies said...

Steve Madden selects Certona for e-commerce

Certona, a provider of real-time omnichannel personalization, has announced that it was selected by Steve Madden, a leading designer and marketer of fashion footwear and accessories for women, men and children, to deliver integrated, hyper-personalized experiences to its customers as...

Warehouse clubs becoming more popular with wealthy shoppers

While warehouse clubs might be perceived to be the domain of those looking to stretch a tight budget, new research from Mintel reveals that it is not just those of lower incomes having to "make do." High income consumers think...

C-store traffic gets a lift from foodservice offerings

Adding even more pressure to the increasingly competitive restaurant industry, convenience stores are getting a bump from consumers seeking out foodservice options. According to new research from The NPD Group, more consumers (a 2.4-percent increase) cited "food prepared on site"...

Goodwill stores automate POS, cash handling with NCR

Retail Control Systems (RCS), a point-of-sale solutions provider for retailers, announced that Goodwill Industries of Chattanooga has successfully automated 14 stores with its NCR Counterpoint retail management solution. Prior to implementing RCS's NCR Counterpoint solution, Goodwill used electronic cash registers...

Nine West implements LivePerson engagement software

LivePerson Inc., a provider of live digital engagement solutions, has announced Nine West Group's successful integration of LiveEngage into the Demandware Commerce platform for its website, According to the companies, the LiveEngage platform helps Nine West meet evolving consumer...

Johnston & Murphy migrates to the Demandware omni-channel platform

Demandware Inc., a provider of enterprise cloud commerce solutions, announced that Johnston & Murphy, a premium footwear, accessories and apparel brand, has migrated its digital commerce operations onto the Demandware Commerce platform. J&M recently launched a new e-commerce site,,...

Barnes & Noble splitting off NOOK into separate company

Barnes & Noble announced today that it would separate its retail business from NOOK Media, which makes the eponymous e-reader tablet. The company said it hopes to complete the separation by the first quarter of 2015.

Lucchese using gamification for employee training

Experticity, a platform for building and rewarding expertise in sales associates, has been chosen by footwear retailer Lucchese to elevate associates' expertise on the brand's rich history and craftsmanship. According to the companies, Experticity will create a gamified experience on...

Garden Ridge rebranding all stores to At Home

Garden Ridge, a home décor retail chain, has announced that it is investing $20 million to rebrand all stores to the successful At Home brand. According to the company, the new brand identity better reflects the company's mission to provide...

Sephora adding 13 new ministores to JCPenney locations this month

In 2006, Sephora and JCPenney launched a partnership which saw the beauty brand set up stores-within-stores inside JCPenney locations. Later this month 13 more will open up shop, bringing the total number to 489. The stores are 2,200 square feet and are situated near the center of each location.

Sears testing concept shops for 'connected living' products

Sears has announced the launch of its new Connected Solutions store format. The 1,700 square foot concept is being launched at three Chicago-area locations, each focused on what the company calls "one of the most authoritative assortments of smart, connected...

Amazon launches collectible coin store

Amazon has announced the launch of its Collectible Coins store, a marketplace that it says gives customers direct access to more than 10,000 unique U.S. coins from more than 75 dealers showcasing a wide variety of professionally graded and authenticated coins.

SAP unveils multichannel tool for apparel retailers

SAP AG has announced its SAP Fashion Management application, which the company says was developed in collaboration with leading fashion brands and retailers, as well as through a collaboration with attune consulting. Initially announced in January 2014, SAP Fashion Management...

Michaels partnering with museums for in-store summer programs

Michaels announced it has teamed with seven leading North American museums to create Passport to Imagination 2014, a low-cost, in-store summer program where kids ages 5-12 explore culture through crafting. This year's theme is Museum Road Trip, and each week...

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