Google's mystery barge is likely a floating retail store for Glass

November 1, 2013

Residents of the San Francisco bay area have been wondering just what that giant barge is that showed up a few days ago. There have been plenty of rumors…

What AT&T's redesign can teach you about your stores

Especially for electronics and technology retailers, the human touch is becoming more important than ever.

New York's SuperPier slowly coming into focus

October 31, 2013

The website The Business of Fashion writes today about SuperPier, an experimental retail and event location planned to open in New York's Westside in 2015.

J. Jill tests new store design in four markets

October 31, 2013

Today, specialty retailer J.Jill unveiled a redesigned store concept in four markets across the United States. The store design is a pure expression of…

Travel agency Thomson unveils new interactive store design

October 30, 2013

British travel agency Thomson is opening a new prototype store tomorrow in Kent, which it says will "modernize customer experience."

Luxury retailer Coach dropping cash wraps in favor of mPOS systems

October 29, 2013

Coach plans to add mobile POS systems and remove fixed cash wraps as it remodels stores, according to Retail Info Systems. The company has seen good results…

AT&T tests new store design in Oklahoma

October 25, 2013

As the lines between the physical and digital retail worlds blur and consumers turn to their mobile devices and apps to enhance their mobile lifestyle…

Disney to debut in China with its largest retail store

October 25, 2013

The mouse is headed to China, according to Fox Business: Walt Disney has announced plans to open its first retail operation in China, and it's doing so in a…

Target tears a page from Apple's design book

October 17, 2013

Apple's store design has become as ubiquitous as the iPhone itself. Best Buy has tapped into Apple's minimalistic, hands-on approach to merchandising and now…

Saks to introduce The Fifth Man concept shop

October 11, 2013

Chicago's flagship Saks Fifth Avenue store will offer men a "new lifestyle shopping experience all under one roof," said Tom Ott, senior vice president for…

JCPenney opens Disney Shops for 'fairytale' experience

October 7, 2013

JCPenney announced recently the launch of the Disney Shop inside 565 store locations.

Micro moments of truth

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

Customers are shopping the way they want to shop — via mobile, online or in-store — and it’s up to retailers to keep it fresh, keep it current and keep it…

Reebok opens FitHub concept store in UK

October 4, 2013

The sportswear brand Reebok has opened its first FitHub concept store in London, designed to encourage people "to move, to train, to get fit and have fun doing…

Target launches 'baby experience program' in select Chicago stores

September 19, 2013

Target announced this week the launch of an enhanced baby experience program in 10 existing Chicago-area stores.

Best Buy: Why in-store analytics are critical for survival

by Chris Petersen — Owner, IMS

Best Buy is a case study unfolding before our eyes. It is quite literally a test of how today's omnichannel consumers will behaviorally respond to radical…

Macy's Herald Square flagship now dubs as official NYC visitor center

September 18, 2013

Macy's famed flagship store is now co-branded with NYC & Company as an Official NYC Information Center, offering new services to enhance the customer…

UK's Dixons opens 'Store of the Future'

September 13, 2013

The U.K.-based electronics retailer Dixons has opened its Currys/PC World "Store of the Future," an article on pcr-online.biz reported.

Pearle Vision to unveil new store design in Ohio

September 12, 2013

Pearle Vision announced plans to unveil an updated store design at a new location in Cleveland, Ohio, as part of its plan to build a consistent brand…

Apple unveils new store design in California

September 10, 2013

Apple unveiled its latest retail store design last Saturday at the opening of a new location in Stanford, Calif.

What if a 'foodie' ran your store?

by Chris Petersen — Owner, IMS

After returning from India, I had to an opportunity to meet with over 70 technology retailers from Latin America last week. For all retailers owning brick and…