Macy's flagship face-lift upsets preservationists

September 20, 2012

Macy's department store is upsetting a few New Yorkers, according to an article in the Salt Lake Tribune.

Tailored store layout boosts sales at bedding retailer

September 18, 2012

The retail store Benson for Beds joined with John Evans Interior Architecture and Design to create a new concept store, focusing on layout and displays that…

The Walmart whale is making waves in South Africa retail

by Chris Petersen — Owner, IMS

It is one thing to read about international retailing, but quite another to experience it firsthand. I've visited South Africa several times on safaris, but…

Samsung's stores missing a page from Apple's playbook

by Chris Petersen — Owner, IMS

My grueling travel schedule does not permit me to get out and see retail stores in Seoul. But since South Korea is the home of Samsung, I thought it would be…

Penney tries to look boutique chic

September 7, 2012

J.C. Penney will attempt to break away from the sea of clothing racks that dominate most department stores and replace the layout with brand-focused groups.

Pop-up retail grows up

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Like food trucks before them, are retail trucks the next hot consumer trend?

Seven ways to maximize small retail spaces

September 4, 2012

Retail space is not cheap, and making the most of a small amount of square footage is often the ticket to success of many small businesses. An article on…

Around the world in 30 days, 7 retail stops along the way

by Chris Petersen — Owner, IMS

I'm convinced that you don't plan an around the world trip ... they just happen. I get an amazing opportunity to deliver IMS Retail University workshops around…

How to save the center of the store

by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.

The New York Times recently ran a piece exploring the shift in traffic from center store to perimeter in a typical supermarket. While the article was…

Putting romance back into retail

by Chris Petersen — Owner, IMS

Retailing has changed more in the last 3 years than in the past 3 decades. Actually, it is the consumers who have changed. They are shopping 24/7/365 anywhere…

Tempur-Pedic opens flagship retail store

August 8, 2012

Tempur-Pedic International's first retail location is now open inside a 3,500–square-foot space in Natick Mall in Natick, Mass.

Retailers trucking into the fashion world

August 2, 2012

Remember when food trucks were the cool "new" thing? Now, the trend is all about fashion. A few retailers in New York, Boston, L.A. and Portland have taken…

Lower Manhattan getting retail makeover

July 30, 2012

Lower Manhattan is developing nearly 1 million square feet of retail space, but many wonder if there are enough shoppers and demand to fill the space…

J.C. Penney opening 'hip' in-store shops

July 25, 2012

As part of the retailer's turnaround strategy, J.C. Penney has opened its first "hip" in-store shop dedicated to giving shoppers a more hands-on experience.

The Hippocratic Oath of customer experience

For thousands of years, physicians have been taking the Hippocratic Oath to "first do no harm." This philosophy is also excellent advice for anyone dealing…

Target going urban

July 23, 2012

Target opens its first urban concept called CityTarget next week in Chicago. The two-story location will feature more checkout lanes, two-shelf shopping…

Small pet retailer still running with the big dogs

The CEO of a small chain of pet boutiques explains how he competes with big-box competitors.

Ace hammering out smaller stores

July 18, 2012

Following the recent retail trend of smaller stores, Ace Hardware has opened about 400 scaled-down locations that take up only 5,000 square feet or less,…

Samsung's new store copying Apple?

July 16, 2012

Best Buy made headlines last week with its new store design modeled after Apple stores; this week, it's Samsung, the Korean company that Apple has already…

Bailey Banks & Biddle revamps in-store, online experience

July 11, 2012

Luxury jeweler Bailey Banks & Biddle is revamping its in-store and online shopping experience by implementing a new design studio, according to a company…