Commentary: Why retail must differentiate or die

Retailers can no longer be all things to all shoppers.

Have you experienced your customer experience - as a customer?

Can you assume, with any confidence, that shoppers will enjoy something you've never tried yourself?

Samsung's Singapore flagship resembles Apple store design

June 27, 2013

Samsung may be taking another page from the Apple playbook with its latest Samsung Experience Store at VivoCity in Singapore. According to psfk.com, the store…

Stride Rite intros new store design in Ohio

June 27, 2013

Stride Rite Children's Group has announced the opening of its newest retail store at Easton Town Center in Columbus, Ohio, marking the launch of the new…

New Apple store in Cali to have 'floating' roof

June 12, 2013

Construction of a new Apple retail store in Northern California may hint at an evolving aesthetic for the iconic Apple store design, according to…

Commentary: Breaking down silos with in-store mobility

Innovative retailers are creating a richer customer experience with mobile devices.

Consumers are rewriting the rules of retail in China

In a country that measures time in centuries, retail is changing overnight.

Sport Chek Retail Lab cultivates tech-heavy customer experience

by Christopher Hall

The Canadian sporting goods chain created an award-winning retail environment at its flagship in Toronto.

BrightSign digital signage players powering Samsung shops in UK

May 7, 2013

A British electronics retailer has picked BrightSign digital signage players to power video walls for Samsung displays. According to a news release, Samsung…

Dunkin' Donuts 'Fresh Brew' model designed to enhance in-store experience

by Alicia Kelso — Editor, QSRWeb.com

May 7, 2013

During Dunkin' Brands' Investor Day, today in Boston, John Costello, president of global marketing and innovation, discussed some of the ways Dunkin' Donuts…

Are checkout impulse buys a mobile casualty?

Sales of items typically stocked near grocery checkout counters have fallen sharply over the last year and a half.

Following online success, Fab moves to brick-and-mortar

April 30, 2013

What began as a flash sales site aimed at gay men is now hoping to turn into the world's largest store for furniture and home goods design.

Technology shows its reach in retail design

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Exhibitors of interactive technology find value in attending retail shows like GlobalShop.

GlobalShop 2013: Training shoppers to buy

April 18, 2013

Herb Sorensen has found the Holy Grail — of retail, that is.

Walkbase traffic tracking integrates Google Analytics for online/offline traffic comparisons

April 17, 2013

Walkbase, a London-based company that offers a traffic-tracking solution for retailers, has announced it is now offering integration with Google Analytics…

Cambashi publishes paper on design approaches for Retail

April 15, 2013

Cambashi, a global industry analyst and market consulting firm, has released a paper describing ways that retailers are gaining a competitive advantage with…

Manitoba telecomm stores deploy digital signage posters

April 14, 2013

Toronto-based Dot2Dot Communications has helped expand in-store messaging at Manitoba Telecom Services Inc.'s MTS Connect stores by deploying new LCD digital…

Apple taps design firm for retail store changes

April 10, 2013

Apple is rumored to be on the hunt for fresh design input for its line of retail outlets, according to Apple Insider.

Brooks Brothers bringing new concept store to Ann Arbor, somehow integrating a foosball table

April 10, 2013

Brooks Brothers, the 195-year-old clothing company headquartered in New York, will open a new concept store in Ann Arbor, Mich., later this year.

MoMA Design Store to fill windows with littleBits

April 9, 2013

LittleBits, the open hardware start-up, has been invited to take over the windows of MoMA Design Stores in New York City from today through May 12. LittleBits…