Canada's Joe Fresh setting up JC Penney boutiques

March 15, 2013

The cheap-chic style of Canada's Joe Fresh retail chain is setting up shop in approximately 700 newly renovated JC Penney stores, according to ctvnews.ca.

Control Group creates 'immersive' experience for Kate Spade flagship

March 12, 2013

The NYC-based technology and design firm Control Group today unveiled its work with the newly launched Kate Spade Saturday brand. The concept highlights the…

Pep Boys revamping Tampa store for improved customer experience

March 7, 2013

In a move to make auto repair more accessible and engaging for customers, Pep Boys is introducing a new approach to customer experience with the construction…

JC Penney still struggling through reinvention

March 4, 2013

After last week's abysmal earnings call, where JC Penny reported a quarterly loss of $427 million, a writer for Slate decided to take a trip to his local JCP…

Cabela's opening in Columbus to be 'Disneyland of retail'

March 1, 2013

When Cabela's opens the doors to its new Columbus, Ohio location, shoppers will be greeted by the woodsy sounds of deer grunts and turkey calls. According to…

What does Apple get by trademarking its store design?

Apple originally applied for the trademark in 2010 but was rejected twice before finally being approved.

Johnson's JCP relies on benefits from staging

February 25, 2013

A recent article from Forbes discusses the "store within a store" retail model that JC Penney's CEO Ron Johnson implemented since he took the helm of the…

Commentary: The impact of checkout time on customer service perception

The time a customer spends waiting in line can dramatically impact their perception of the service they receive on the whole.

Meet the Marionettebot (Video)

February 18, 2013

Moving mannequins are no longer limited to the reality of a classic 80s movie. At United Arrows' largest apparel store in Tokyo, technology from a Kinect…

The future of the retail store

by Doug Stephens — President, Retail Prophet Consulting

Retail is dead! At least, that’s how Marc Andreessen sees it. The entrepreneur and tech investor was recently quoted saying that all physical retail stores…

How to use customer data to plan store layouts

Consumer data can give insight on how to boost the bottom line with simple store design improvements. 

AT&T flagship wins retail design award

February 14, 2013

AT&T's flagship store on Chicago's Magnificent Mile took home top honors during the 42nd Retail Design Institute Design Awards Gala. The AT&T Michigan…

Tesco digital pilot brings online experience to in-store shopping

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Insight from Cisco helps Tesco 'catch and keep' digital shoppers.

Apple CEO announces store closures, likens retail experience to Prozac

February 12, 2013

Apple CEO Tim Cook told attendees at the Goldman Sachs investor conference that Apple plans to close 20 of its retail locations in order to relocate and…

FMA designs product display for Mizuno shoes

February 12, 2013

Frank Mayer and Associates has teamed up with Mizuno USA to design and produce an athletic shoe display to showcase their products at retail locations.

Stage, actors, script: Great theater and retail

by Chris Petersen — Owner, IMS

One only needs to peruse the retail headlines to see the wide ranging discussion on the importance of customer experience in retail. In IMS Retail University…

The single greatest miss in retail store metrics: Footfalls

by Chris Petersen — Owner, IMS

Online retail knows everything about you, but stores are not even sure you were there.The old saying is "build it and they will come." One of the greatest…

Sporting goods store unveils 'retail lab' with in-store tech

January 29, 2013

The Canadian sporting goods retailer Sport Chek today unveiled a tech-heavy retail lab at its flagship store in Toronto. Utilizing interactive kiosks, digital…

Apple granted patent for "distinctive design" of stores

January 24, 2013

Retailers looking to take a page from Apple's playbook on store design and layout now have to worry about copyright infringement. The U.S. Patent &…

Walgreens' Well Experience concept blurs channels

January 10, 2013

Walgreens wants to be known as more than just a pharmacy. In a recent article on Forbes, CEO Gregory Wasson explained how the chain is moving beyond the…