Museums increasing branding with upscale stores

March 15, 2012

The gift shop inside New York's Museum of Arts and Design feels more like a trendy place to shop than a museum store, thanks to Franci Sagar's creativity…

2012 Retail Customer Experience Top 100

Once again, our team of retail experts sat down to identify the hundreds of trends, technologies, brands, strategies and people that are having an impact on…

Presented by RetailCustomerExperience.com

GlobalShop 2012: Family Dollar using new technology to get 'on-site insight' to increase sales

Retailers can measure customer shopping patterns with ShopperGauge.

Starbucks opens first ski-thru location

February 17, 2012

Skiers talented enough to drink coffee while skiing may be happy to hear that Squaw Valley USA, a ski resort in California, has opened the world's first…

Smaller boxes work for Whole Foods

Whole Foods Markets' push to target smaller markets with smaller stores is performing well above expectations.

Apple: Et tu, Verizon?

February 16, 2012

Microsoft isn’t the only store copying Apple’s retail strategy, according to 9to5mac.com, a rumor website. It claims that Verizon took inspirations from Apple…

RaceTrac rolling out new design

February 14, 2012

RaceTrac Petroleum is building nearly 140 convenience stores this year, and some of them will be in the form of the chain's new 6,000-square-foot prototype…

Duane Reade wins design award

February 8, 2012

Duane Reade's flagship store in Manhattan's financial district took first place honors in the Convenience Store/Pharmacy category at the Retail Design…

Consumer Reports rates Costco as top major retail chain

February 7, 2012

Costco pleased shoppers better than any other retailer, according to a Consumer Reports survey of more than 26,000 readers, who told the organization about…

Dressing rooms offering customized experience

January 30, 2012

When C. Wonder, a trendy boutique in Westfield Garden State Plaza in New Jersey, opened on Black Friday, customers were more excited about the fitting room…

Calculating ROI for Digital Signage

Initial investments can pay off quickly, both in hard and soft returns.

Study: Common perceptions about how video is used in shopping are incorrect

Consumers expect video as part of their shopping experience and rely on it when making purchase decisions.

The one and only question facing Sears

by Doug Stephens — President, Retail Prophet Consulting

Amid the sounds of tearing gift wrap and popping champagne corks, ailing giant Sears Holdings Corp. announced over the holidays its intent to close as many as…

New Disney Store design expanding to 12 countries

January 16, 2012

Today, at the National Retail Federation's "Big Show" in New York City, Disney Store announced that its award-winning store design will be in 12 countries by…

NRF12: 3 shopping behaviors that should determine product placement

Coca-Cola executives discuss how they work with retailers to design in-store experiences.

Experian FootFall unveils cloud-based traffic analytics tool

January 15, 2012

Experian FootFall today launched Site Analytics, its new cloud-based software for retailers and mall developers. According to the company, Site Analytics…

KWI and VeriFone team up to deliver cloud-based mobile POS

January 15, 2012

KWI today announced a partnership with VeriFone to bring KWI Cloud 9 Mobile Point-of-Sale (Mobile POS) to market.

Saks Fifth Avenue pilots Cornell-Mayo's mobile POS

January 15, 2012

Cornell-Mayo Associates today announced that Saks Fifth Avenue is piloting Cornell-Mayo's Omniexpress mobile POS application for the iPod at two Saks Fifth…

C. Wonder stores take POS mobile

January 15, 2012

Customers are no longer at the mercy of traditional cash register lines in the new C. Wonder brand of women's retail stores introduced last fall. Instead, C.

NRF12: Day One launch news round-up

by James Bickers — Editor, Networld Alliance

Highlights from a very busy opening day for "Retail's BIG Show," which saw a heavy emphasis on mobile POS.