Do customers want to haggle?

Is the "garage sale interaction" appealing to today's shopper?

Billpay tech coming to checkout lanes

October 16, 2008

BROOKFIELD, Wis. — Fiserv Inc., a leading provider of information technology services to the financial industry, announced it has partnered with PayScan…

NCR unveils SelfServ 60 line

The company pulls the sheet off its new point-of-decision kiosk.

NCR to resell Experticity assisted selling solution

October 14, 2008

DAYTON, Ohio — NCR Corp. announced that it has signed a global reseller agreement with Experticity, the pioneer of live on-screen expert sales and customer…

NRF, Retail Customer Experience announce pavilion partnership

October 14, 2008

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and RetailCustomerExperience.com, and the National Retail Federation…

IBM publishes report on customer shopping preferences

October 9, 2008

WEST LAFAYETTE, Ind. — IBM announced the findings of a survey of nearly 4,300 U.S. and U.K. consumers that revealed insights into consumer behaviors…

KioskCom Europe: Lines blur between digital signs, kiosks

Integrated touchscreens, networked signage hint at convergence.

Roche adds MyWebGrocer ad network, interactive circular

October 8, 2008

Progressive Grocer: Roche Bros. has become the first Buy4Now client to add MyWebGrocer's functionality into its online channel, less than a month after the…

Survey: Shoppers will flee an unclean store

October 7, 2008

DALLAS — A study conducted by M/A/R/C Research found that as many as 18 percent of shoppers would discontinue shopping at a particular store if they believe…

IBM: multi-channel accounts for 20 percent of retail sales

October 5, 2008

Times Herald-Record: IBM announced a survey of nearly 4,300 U.S. and U.K. consumers that shows purchasing decisions are made across multiple retail channels…

EK3, Atlantic Lottery launch digital merchandising campaign

October 1, 2008

LONDON, Ontario — EK3 Technologies Inc. has announced a new digital merchandising program with Atlantic Lottery Corp. The program, reportedly the first of its…

Target upgrades info delivery with KANA

October 1, 2008

MENLO PARK, Calif. — KANA Software Inc., provider of multichannel customer-service technology, has closed a seven-figure transaction with leading retailer…

Oracle enters the retail space-planning business

October 1, 2008

REDWOOD SHORES, Calif. — Oracle has announced plans to acquire Advanced Visual Technology Ltd., provider of 3-D visual macro space planning software for…

Infrared tech measures crowds, shortens lines

September 28, 2008

The Blackpool Citizen: U.K. supermarket Morrisons has implemented a system from iQM that uses infrared technology to measure shoppers entering the store. The…

PCI standard v1.2 clarifies rules

Latest version is tougher on malware, easier on firewalls.

British grocery shopping habits changing

September 25, 2008

Australian Food News: Consumer research from MINTEL highlights that, in the last 12 months alone, 41 percent of shoppers have switched to cheaper brands and…

Jewel-Osco opens first green store

September 25, 2008

ITASCA, Ill. — Jewel-Osco, one of the largest private employers in the state of Illinois, announced it will seek Leadership in Energy and Environmental Design…

Fred Meyer goes HD

September 25, 2008

In-Store Marketer: Fred Meyer has outfitted its electronics departments with a new high-definition digital signage network. Custom content is being developed…

Conference to focus on the future of grocery stores

September 22, 2008

The Packer: The Retail Store Development Conference will focus on how a shrinking market affects future retail development, including demographics, financing…

Opinion: Most loyalty programs use the wrong incentives

September 22, 2008

Wall Street Journal: The biggest problem with loyalty programs, according to two professors of management science, is that most retailers adopt a…