Why delivery is playing a starring role in the retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumers are driving retailers to deliver an enhanced, multi-pronged and expansive delivery experience and those not hopping on the bandwagon will likely be…

Walmart, DoorDash team up on grocery delivery

May 8, 2018

Walmart and DoorDash are teaming up to expand Walmart's online grocery delivery service, beginning with the Atlanta metro market.

Should retailers try to out-Amazon Amazon?

Wanda Cadigan, vice president, commerce, at Sitecore, says the fate of Toys R Us is a prime example of the slippery slope in partnering with Amazon. Brands…

Pickup towers coming to Long Island Walmart stores

May 1, 2018

Two Long Island, New York-based Walmart stores are among the 500 nationwide getting the retailer’s newest delivery option — automated pickup towers.

How major mergers are changing your favorite private brands

by Bryan Pearson — President, LoyaltyOne

Bryan Pearson ponders what will happen to the Whole Foods brand now living under the ever expanding Amazon umbrella.

Another Amazon fulfillment center slated for Nevada

April 9, 2018

Amazon plans to open another fulfillment center in Nevada, adding another 1,000 full-time associates to the already 3,000 it employs in the state at three…

Walmart mulling PillPack delivery service acquisition, claim reports

April 9, 2018

In yet another move to expand way beyond typical retailing Walmart is reportedly mulling the acquisition of medication delivery player PillPack.

Amazon prepping Whole Foods pick-up service, claims report

April 2, 2018

Amazon is reportedly getting a product pick-up service strategy in place for its Whole Foods Market locations, according to a Motley Fool report.

Blue Apron prepping in-store meal kit strategy

March 30, 2018

Meal kit maker Blue Apron is looking to expand outside of the direct-to-consumer subscription strategy and make its meal kits available in stores sometime this…

Amazon prepping responsive drone technology, claims report

March 29, 2018

Amazon's drone strategy may include developing drones that respond to a customer's call or wave.

Google expands retail shopping program with a universal cart, personalization focus

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Industry watchers say the retail service effort is a direct shot at Amazon and its dominance as the destination in consumer product search and discovery.

Understand your customer to predict future demand

Rod Daugherty, vice president of product strategy for Blue Ridge, explains how understanding the customer can bring you one giant step closer to the ultimate…

Walmart expanding grocery delivery across the country

March 14, 2018

In the latest shot fired in the battle to provide greater delivery options, Walmart plans to expand its online grocery delivery to more than 40 percent of the…

Amazon debuts first Missouri fulfillment center

March 12, 2018

The latest Amazon fulfillment center is calling St. Peters, Missouri home.

Winning the race to the home requires more than the last mile

by Chris Petersen — Owner, IMS

Blogger Chris Petersen explains why the future of retail is not linear and that the winners are building ecosystems.

Target expands delivery, boosts wages amidst earnings report criticism

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Target CEO Brian Cornell is not upset over his company's latest mixed earnings despite street criticism. Cornell says his company has the team and strategy in…

Amazon tracking deliveries with a click of a camera

March 5, 2018

Apparently Amazon delivery drivers have been snapping photos of packages they've left on doorsteps, and Amazon is now offering the tracking option to consumers.

Amazon gearing up to be the next FedEX, UPS, claims report

February 14, 2018

Amazon is prepping a "Shipping with Amazon" service in direct competition with FedEX and UPS, according to the New York Post, citing a Wall Street Journal…

Amazon may be mulling new wrist tracking device

February 8, 2018

A New York Post report reveals Amazon has two patents related to a device that may track a worker's hand while on the job.

New home furnishing retail chain coming to Long Island

February 7, 2018

HomeSense, a home furniture and accessory retailer owned by T.J. Maxx and HomeGoods, plans to launch two stores on Long Island, New York.