Epson debuts cloud-based software suite for retail, hospitality

August 7, 2019

Epson America Inc., a supplier of value-added POS printer solutions, has debuted the Epson OmniLink Merchant Services 3.0, a suite of cloud-based software…

BOPIS report highlights importance of transparency, timeliness and clarity

July 24, 2019

Transparency, timeliness and clarity are keys to success for retailers offering buy online pickup in store solutions, according to a study released by Bell and…

Hard Rock partners with Retalon to boost forecasting, planning, inventory replenishment

July 19, 2019

Hard Rock International, which operates retail stores, cafes, hotels, casinos and restaurant across 74 countries, is deploying Retalon's predictive analysis…

Sally Beauty deploys CX management program to drive engagement

July 19, 2019

Salon beauty supply retailer, Sally Beauty, is deploying Service Management Group's VisitView technology in a quest to better understand customers and act on…

Stein Mart taps Oracle Cloud for merchandise planning

July 10, 2019

National specialty retailer, Stein Mart, is using Oracle technology to get a holistic view of inventory and a more streamlined merchandise planning…

Paris fashion retailer taps Aptos to optimize global planning

July 5, 2019

Luxury retailer Zadig & Voltaire, a Paris fashion house, is deploying Aptos Technology's Planning solution to manage buying sessions, as well as allocation…

How online retailers can turn returns into an opportunity

Leo Matthews, director at Xigen, explains why online retailers, with the foresight to see the big opportunity in delivering a returns process that delivers a…

Kohl’s to shutter outlet stores

June 13, 2019

Kohl’s will close all four of its discount locations as of August 3, according to a Milwaukee Journal Sentinel report.

Book distributor taps JDA Software to boost supply chain operation

June 3, 2019

Readerlink Distribution Services LLC, the biggest book distributor in the U.S., has deployed JDA Software Inc.'s Category Management, a SaaS-based supply chain…

Target beats first quarter expectations, fulfillment plays big role in digital growth

May 23, 2019

The first quarter of 2019 has proved to be a boon for Target Corp. as the retailer boasted better than expected comparable sales, robust traffic growth as well…

Leveraging machine learning to improve order fulfilment throughput

Prithwijit Mukherjee, global business manager at Wipro, discusses the impacts of machine learning related to BOPIS and identifies challenges retailers face and…

Albertsons jumps on IBM Food Trust Network for blockchain tracking

April 22, 2019

Albertsons Companies, a food and drug retailer, is joining the IBM Food Trust network to trace food from farm to shelf using blockchain technology. The…

Mulberry taps Aptos to transform supply chain

April 19, 2019

British brand Mulberry has deployed Aptos solutions to enhance pre-season and in-season planning and the next goal is focusing on supply chain management for…

How warehouse efficiencies make or break last-mile fulfillment and the impact on CX

by Chris Anton — Executive Vice President, SnapFulfil

Chris Anton, executive vice president at Snapfulfil, maps out the importance of last-mile fulfillment and how it ties into fulfilling customers' desires for a…

Retail closing, cashierless, Target strategy top most-read list in March

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The most popular news on Retail Customer Experience in March ranged from a retail brand closing to what Target's doing with fulfillment to the new retail model…

Canadian fashion retailer taps Sensormatic Solutions for loss prevention strategy

April 2, 2019

Ardene, a Canada-based fast-fashion retailer, is teaming up with Sensormatic Solutions to boost its loss prevention strategy as it grows internationally.

Wayfair prepping physical retail store for Massachusetts

March 29, 2019

Online home décor retailer Wayfair will open its first-ever, full-service brick-and-mortar location later this year.

Tesla decides to keep most store locations open

March 21, 2019

First Tesla announced it was closing most of its store locations and becoming a pure e-commerce play.

Walmart's Jet City Grocery teams with Fulton Fish Market on delivery

February 22, 2019

Oracle debuts demand forecasting service for retailers

February 18, 2019

Oracle's Retail Demand Forecasting Cloud Service aims to help retailers boost inventory management by providing a single view of demand through the product…