Blue Apron prepping in-store meal kit strategy

March 30, 2018

Meal kit maker Blue Apron is looking to expand outside of the direct-to-consumer subscription strategy and make its meal kits available in stores sometime this…

Amazon prepping responsive drone technology, claims report

March 29, 2018

Amazon's drone strategy may include developing drones that respond to a customer's call or wave.

Google expands retail shopping program with a universal cart, personalization focus

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Industry watchers say the retail service effort is a direct shot at Amazon and its dominance as the destination in consumer product search and discovery.

Understand your customer to predict future demand

Rod Daugherty, vice president of product strategy for Blue Ridge, explains how understanding the customer can bring you one giant step closer to the ultimate…

Walmart expanding grocery delivery across the country

March 14, 2018

In the latest shot fired in the battle to provide greater delivery options, Walmart plans to expand its online grocery delivery to more than 40 percent of the…

Amazon debuts first Missouri fulfillment center

March 12, 2018

The latest Amazon fulfillment center is calling St. Peters, Missouri home.

Winning the race to the home requires more than the last mile

by Chris Petersen — Owner, IMS

Blogger Chris Petersen explains why the future of retail is not linear and that the winners are building ecosystems.

Target expands delivery, boosts wages amidst earnings report criticism

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Target CEO Brian Cornell is not upset over his company's latest mixed earnings despite street criticism. Cornell says his company has the team and strategy in…

Amazon tracking deliveries with a click of a camera

March 5, 2018

Apparently Amazon delivery drivers have been snapping photos of packages they've left on doorsteps, and Amazon is now offering the tracking option to consumers.

Amazon gearing up to be the next FedEX, UPS, claims report

February 14, 2018

Amazon is prepping a "Shipping with Amazon" service in direct competition with FedEX and UPS, according to the New York Post, citing a Wall Street Journal…

Amazon may be mulling new wrist tracking device

February 8, 2018

A New York Post report reveals Amazon has two patents related to a device that may track a worker's hand while on the job.

New home furnishing retail chain coming to Long Island

February 7, 2018

HomeSense, a home furniture and accessory retailer owned by T.J. Maxx and HomeGoods, plans to launch two stores on Long Island, New York.

Walmart chief: Retail is about change, customer experience a team sport

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Walmart CEO/President Doug McMillon says the top brick-and-mortar retailer can't afford to get comfortable as it has a lot of work to do and remains committed…

'Grocery on wheels' may be supermarket delivery game changer

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-driving vehicles that deliver fresh produce and allow consumers to place orders via an app and then physically pick their own produce could be the…

Why Amazon may lose its influencer title in 2018

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

While the ecommerce retailer won top shopping destination this past holiday season, and dozens of headlines related its innovations, Amazon is not immune to…

2017 retail influencer: Amazon

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Customer experience is the dominant strategy in retail, and Amazon dominated in 2017 by innovating on everything from supply chain to faster delivery to…

Target buys Shipt to shore up delivery strategy

December 14, 2017

Target is buying Shipt, a same-day delivery platform, for $550 million in cash in its strategy to boost fulfillment efforts.

Report: Amazon's armor could be cracked

December 6, 2017

There may be an opportunity for retail brands to grab share from Amazon. But it would likely be due to a move by Amazon.

S&S Firepits ignites a quality customer experience with app-based delivery

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

S&S Firepits sells custom-made steel fire pits and delivery costs were nearly triple a firepit's sales tag. But then the Georgia-based retailer found a…

Retail is all about delivery, fast and quick delivery

November 21, 2017

The top factor playing into the holiday season is the retailer's capability to deliver product fast and quick.