Technology News & MediaPresented ByToshiba Global Commerce Solutions, Inc.
NICE strategy leader talks agentic AI, retail industry trends
NICE’s purpose-built AI-powered platforms automate engagements into proactive, safe and intelligent actions, empowering individuals and organizations to…
Presented by NICE
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Shenzhen shares product details, technology vision
Shenzhen’s Tiffany Tian details how its technology solutions solve problems retailers are facing.
Presented by Shenzhen Electron Technology Co., Ltd
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9 self-service tech trends to watch
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The recent Automated Retail & Kiosk Innovation Show kicked off with a keynote on nine self-service trends to keep an eye on in the coming years: including…
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HiStone refreshes flagship portfolio
January 23, 2026
HiStone, global POS manufacturer, set a new performance benchmark for retail infrastructure at NRF 2026 and debuted a refreshed flagship portfolio powered by…
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Albertsons Media Collective debuts in-store incrementality measurement
January 23, 2026
Albertsons Media Collective has launched incrementality measurement that will enable advertisers to optimize in-store media using causal signals.
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Zeroth Robotics launches AI robots for consumers, businesses
January 21, 2026
Zeroth Robotics has launched interactive AI robots in the U.S., for both consumers and commercial buyers.
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The endless aisle gets smarter: 5 predictions that will shape retail in 2026
by Bennett Carroccio — SVP, Rokt Catalog, Rokt, Rokt Catalog
The endless aisle isn’t disappearing but it is getting smarter, more intentional, and more aligned with how people actually shop.
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WHSmith North America Media Network taps ISM for retail media network
January 16, 2026
WHSmith North America Media Network is partnering with In-Store Marketplace, a centralized platform for digital in-store media integration, on a retail media…
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OptConnect acquires DPL Wireless
January 14, 2026
OptConnect, a wireless connectivity solutions provider, has acquired DPL Wireless, a cellular connectivity and IoT company for ATMs. OptConnect plans to…
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Luxury vintage retailer deploys Digital Wave platform for systems upgrade
January 12, 2026
What Goes Around Comes Around, a vintage luxury retailer, is deploying the Digital Wave Technology ONE Platform as part of a digital modernization strategy.
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Wegmans deploys facial recognition tech for store security
January 9, 2026
Wegmans has deployed facial recognition cameras in a "small fraction" of stores to boost security at locations with elevated risks.
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Creative Realities launches digital drive-thru 2.0
January 9, 2026
Creative Realities, a provider of digital signage, media and adtech solutions, has launched digital drive-thru 2.0, a modular solution aimed at improving…
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Save Mart partners with Amazon on return kiosks in select stores
January 7, 2026
Save Mart has partnered with Amazon to introduce return kiosks in Save Mart stores in California and Western Nevada.
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1800Flowers.com appoints Alexander Zelikovsky as CIO
January 7, 2026
1800Flowers.com has appointed Alexander Zelioksvy a CIO.
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Top read retail CX stories in 2025: Consumer behavior, AI ethics, brand tech deployments
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The top most read articles in 2025 ran the gamut from tracking tariff policies to understanding generational consumer behavior to brand technology deployments.
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New year will bring new features, store revamps at Target
January 2, 2026
Target plans to revamp stores and deploy new technology in 2026.
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Sam’s Club, Walmart deploying ‘eye bot’ kiosks
January 2, 2026
Sam's Club and Walmart are deploying 'eye bot' kiosks to over a dozen stores . The kiosks promise to offer eye exams in 15 minutes or less.
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Drugstore chain Rossmann taps Diebold Nixdorf for expansion
December 30, 2025
Rossmann, one of Europe's largest drugstore chains, has tapped longtime partner Diebold Nixdorf to support the retailer's Swiss market expansion strategy.
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The true cost of device downtime: How mobile failures damage customer loyalty
by Apu Pavithran — Founder and CEO, Hexnode | Mitsogo Inc.
Best practice device management means overseeing the small details that have a big impact.
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Goodwill Central Texas pilots ReNu to transform operations, employee experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The Goodwill Central Texas has deployed ReNu, a production software platform, to streamline operations, drive smart decision-making and foster an enhanced…
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