How Pinterest bridges the gap between commerce and shopping

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Pinterest continues to find new ways to help consumers discovery their own creativity offering a visual search tool. The platform offering retailers and brands…

Lowe's, Crate and Barrel talk digital and in-store marketing and finding the perfect balance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Achieving the right mix of digital and in-store marketing is a major focus for home goods retailers. Leaders from Crate and Barrel and Lowe's share insights on…

Shopify deploys retail POS hardware to boost in-store experience

May 7, 2019

Shopify Inc., a multi-channel commerce platform for online retail, has launched a line of point-of-sale hardware that will "revolutionize the in-store retail…

Venezuelan pharmacy chain taps Oracle tools for growth, better customer service

May 6, 2019

Farmatodo, a Venezuelan self-service pharmacy chain, is deploying Oracle Corp. technology to drive store growth, provide enhanced customer service and greater…

AWM Smart Shelf debuts autonomous shopping shelf technology

May 6, 2019

AWM Smart Shelf, which is bringing the benefits of the online experience to physical retail, has integrated its frictionless shopping application with its…

Knowing the difference between must-have CX technologies and what can wait

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Forrester VP and Principal Analyst Brendan Witcher shared insight on what retailers need to be doing when it comes to customer experience technology and what…

Big Lots taps Reflexis tech for workforce management, budgeting

May 2, 2019

Big Lots is using the Reflexis Workforce Schedule at its 1,400 retail stores for associate scheduling forecasting and budgeting.

Browns Shoes deploys iGotcha Media video wall at Quebec location

May 2, 2019

Browns Shoes, an independent footwear chain based in Canada, has installed a video wall from iGotcha Media at its Carrefour Laval store in Quebec. The company…

How to measure impact of 3D, AR e-commerce

Garrett Eastham, chief data officer with Vertebrae, explains why retailers striving to get the full picture of how 3D visualization and AR can impact business…

Consumers embracing payments via voice assistant, but wary about security

May 1, 2019

Research from Transaction Network Services Inc. indicates adoption of smart payments technology has grown substantially, but consumers have significant…

How Albertsons tackled digital transformation to boost customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In 2018, Albertsons Companies focused on unifying the digital experience and expanding e-commerce and loyalty, and deploying foundational tools such as search…

Retailers embracing AI with realistic expectations, reveals study

April 30, 2019

Retailers understand the value proposition of AI and location intelligence technologies, but they don't expect it to fundamentally change their business.

Social media, visual content to dominate online retail

April 29, 2019

A Bazaarvoice study reveals retailers are enjoying a 111% conversion lift among shoppers that engage with visual customer generated content and a 180% revenue…

Shutterstock debuts AR feature for iOS app users

April 29, 2019

Shutterstock if offering its first AR feature, a "view in room" capability, that lets users virtually position images on walls as part of the shopping…

L'Oreal taps Boots for AI advice tool

April 29, 2019

L'Oreal skincare brand La Roche-Posay has launched a AI-based spot-diagnosis tool that provides mobile and PC users free advice on skin care treatment.

3 ways retailers can win the innovation race

Dana Naim, head of marketing and content at Twiggle, explains that despite many retailers' best interests to embrace digital transformation, most are not…

Bank Customer Experience Awards competition now open

April 24, 2019

Networld Media Group is accepting entries for the 2019 Bank Customer Experience Awards competition through Friday, June 14. 

How Kohl's architected its personalization initiative

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Tom Gores, senior manager of digital testing and optimization at Kohl's, shares insight on how the retailer restructured its teams to improve its…

Target talks digital signage, using Big Data to deliver a personalized experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How do you deliver dynamic digital signage, based on Big Data, without making customers feel uncomfortable? Target, along with industry experts, offers insight…

Mulberry taps Aptos to transform supply chain

April 19, 2019

British brand Mulberry has deployed Aptos solutions to enhance pre-season and in-season planning and the next goal is focusing on supply chain management for…