Hughes Named to Top 10 of Fortune Magazine’s 2018 Change the World List

World leader in broadband satellite technologies and services recognized for innovation that bridges the digital divide and provides connectivity where and…

Digital transformation driving the personalized retail customer experience

Anton Xavier, co-founder of Label Insight, explains how the forces of zero marginal costs and AI will impact Consumer Packaged Goods engagement in the retail…

Convergence of the retail kind: The human touch

Sarah Tarraf, director, customer experience at Gongos, Inc., explains how Integrating digital strategies with all the humanistic qualities of the in-store…

Engage3 taps Anup Doshi as CTO

August 17, 2018

Engage3 has named Dr. Anup Doshi as its new chief technology officer.

How retailers can avoid striking out during the World Series

Dean Frew, CTO and senior vice president of RFID Solutions, SML, explains how retailers, utilizing the right technologies, can cope with rising customer…

How retailers can move at the speed of innovation with microservices

Jamus Driscoll, CEO, Moltin, explains why retailers with an agenda of speed and innovation should consider augmenting their commerce platform with…

New Square developer tools aimed at custom, in-person checkout experiences

August 15, 2018

Square has released a set of developer tools for building custom, in-person checkout experiences, according to a press release. 

Are your customers' experiences profoundly remarkable?

by Chip Bell — Customer Loyalty Consultant/Author, Chip Bell Group

Chip Bell explains why the emotional connection in the customer experience game is a mere table stake, not an extra or a value-add. It is the rule, not the…

Facial recognition kiosks at Canadian malls draw privacy complaints

August 10, 2018

Kiosks with facial recognition cameras have raised objections at Calgary, Canada, shopping centers after a picture of one of the kiosks was posted on Reddit…

Cheetah Digital acquires Stellar Loyalty

August 10, 2018

Enterprise cross-channel marketing software player Cheetah Digital is acquiring Stella Loyalty, which makes cloud-based customer engagement and loyalty…

Consumer security fears overshadow future of biometric payments

August 8, 2018

Consumer security concerns could jeopordize the future of biometric payments, which are otherwise poised for growth, according to a new report from secure…

The retail workforce in the age of Amazon Go

Adam Silverman, Theatro senior vice president, marketing, explains how Amazon Go is changing the role of the retail associate in the name of customer…

HP debuts retail devices, service offerings

August 6, 2018

HP is launching a portfolio of devices and service offerings aimed at enhancing the retail shopping experience.

An inside look at interactive technologies spanning the retail segment

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Microsoft, Sleep Number and Caliburger share insight on how interactive technology deployments and strategies are boosting sales and enhancing the retail…

The death of retail or a retail renaissance: Which is it?

Funda Denizhan, consultant manager, Valtech Sweden, provides insight on the retail renaissance and the success factors driving it.

Intuiface debuts digital signage support for LG webOS smart displays

August 1, 2018

Interactive experience creation platform player Intuiface now supports the LG webOS, according to a press release.

Mvix debuts digital signage network at Western Michigan University

July 30, 2018

Western Michigan University, based in Kalamazoo, Michigan, selected Mvix to deploy a digital signage network at the school. The network consists of 30 displays…

Knowing is half the battle: Common mistakes in tech implementations

Kimberly Berneck, senior vice president, delivery management, BTM Global, explains why knowing about common missteps before implementing new customer…

North Dakota launches self-serve vehicle registration renewal kiosk

July 27, 2018

Drivers in Williston, North Dakota can renew vehicle registrations and license plate tabs at a self-serve kiosk installed by the North Dakota Department of…

IntuiLab now Intuiface, boasting new logo, product

July 27, 2018

As part of a comprehensive rebranding strategy IntuiLab is now Intuiface, has updated its corporate logo, released Intuiface v. 6.3, boosted sales and support…