Hughes Introduces New Managed Network Service to Give Small- to Medium-sized Businesses an Affordable, Secure Firewall Solution

HughesON Secure Connectivity Services deliver industry-leading security and PCI compliance in one easy-to-deploy platform.

Consumers have mixed feeling about social commerce

October 2, 2018

A new Sumo Heavy report reveals that while chatbots are gaining favor with consumers interaction with chatbots remains low within the retail customer…

How banks, customers benefit from artificial intelligence

by Will Hernandez — Editor, NetWorld Media Group

The question of how artificial intelligence can help banks to achieve more meaningful interactions with customers was an overriding theme at the Bank Customer…

Consumers love a personal touch, reveals study

October 1, 2018

While a good number (86 percent) of consumers like to exercise data protection rights, more than half (56 percent) value personalized offers in the retail…

Lessons every retailer can learn from Amazon

Don White, vice president of enterprise solutions at Snapfulfil, says retailers have two choices when it comes to competing with Amazon: worry and not change…

ID Tech launches small EMV contactless reader

September 28, 2018

ID Tech, a payment solutions provider, is debuting Kiosk IV, which the company believes to be the smallest EMV contactless reader available to the…

The changing face of retail IT and impact on customer experience

Nick East, CEO, Zynstra, explains 'edge computing' and how it's bringing the processing power of the cloud closer to where it's needed — to end devices like…

Bluefly partners with 4Cite to spur customer response, influence purchase behavior

September 26, 2018

Fashion marketplace Bluefly is partnering with 4Cite, a people-based identification and insights service provider, to gain insight for driving consumer…

Walmart goes big with virtual reality for employee training

September 25, 2018

Walmart is distributing 17,000 virtual reality headsets as part of its training strategy as the Oculus Go gear is proving to boost store associate retention…

Retailers embracing AI to transform supply chain, reveals study

September 24, 2018

Retailers believe AI technology can help overcome supply chain management challenges, such as disconnected systems and poor demand forecasting.

Transforming video content analytics into retail business intelligence

Stephanie Weagle, CMO, BriefCam, explains why the use of retail video analytics plays into understanding consumer behavior. Consumer attitudes, preferences and…

Should retail digital signage be interactive?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

With interactive digital signage, end users have to consider whether they can afford it, whether their software can support it and whether they actually need…

How digital queuing can save brick-and-mortar retailers

Alex Bäcker, CEO, Qless, says retail success isn't about trying to out-Amazon Amazon, but providing what Amazon and its peers cannot — face-to-face customer…

Cashierless store dealing with a few glitches

September 20, 2018

A cashierless store in San Francisco is working out a few glitches as it strives to best Amazon's Amazon Go.

Is your store red-carpet ready? The role of in-store technology for brand uptime

Paul Milner, marketing director at Displaydata, explains why retailers need to use technology to create an engaging and impressive in-store experience that…

Walmart pilots online order pickup kiosk for groceries

September 17, 2018

Walmart is testing the second version of a pickup kiosk for online grocery orders at a super center in Sherman, Texas, according to Business Insider. Customers…

CBW Bank talks digital banking and the customer experience

by Will Hernandez — Editor, NetWorld Media Group

Suresh Ramamurthi, chairman and CTO of CBW Bank, opened the annual Bank Customer Experience conference with a keynote speech detailing his financial…

First Hawaiian Bank debuts Alexa voice banking

September 14, 2018

Fiserv has helped First Hawaiian Bank develop a skill for Amazon Alexa. 

HughesON Managed SD-WAN Named 2018 SD-WAN Product of the Year

Hughes recognized for industry-leading managed network service that combines broadband optimization with best-in-class security.

Amazon Tech Hub to hire on 300 tech professionals

September 13, 2018

The Amazon San Diego Tech Hug is expanding with the omnichannel retailer planning to create 300 new high-tech jobs ranging from software development to machine…