Optical store installs mirrored touchscreen that encourages online social interaction

London-based optician Kite GB has installed a touchscreen mirror in its East End store, with help from technology provider Zytronic.

Report says most retailers lag Amazon in strategic use of analytics

July 9, 2014

The retail industry is rich in data, yet retailers struggle to derive significant value from their analytics investments, according to a new research report…

Mobile site redirects add 8 seconds to page loads for online retailers

July 7, 2014

Severe inefficiencies in how some of the top e-retailers' sites load on a mobile device add more than 8 seconds to the page load process, according to new data…

The three main things customers want from mobile payments

by Kristen Gramigna — Chief Marketing Officer, BluePay

How can you get customers to adopt mobile payments? Make them a value-added benefit that improves their retail experience.

Retailers still far from 'omni-channel maturity'

July 2, 2014

Retailers have barely reached the halfway mark in their journey to omni-channel maturity, according to the results of a new report from Starmount and Retail…

Swirl, Motorola partner on beacon marketing solution

July 1, 2014

Swirl Networks, Inc., a provider of an enterprise-class beacon marketing platform, announced that it has entered into a strategic relationship with Motorola…

Goodwill stores automate POS, cash handling with NCR

July 1, 2014

Retail Control Systems (RCS), a point-of-sale solutions provider for retailers, announced that Goodwill Industries of Chattanooga has successfully automated 1…

Report says most millennials are using mobile retail apps

July 1, 2014

CFI Group has published its Retail Satisfaction Barometer, which reveals consumer expectations during the shopping process, specifically noting the popularity…

Amazon's Fire Phone: Will it succeed?

by James Bickers — Editor, Networld Alliance

The sprawling online retailer has finally unveiled its smartphone. But is the company too late to a game that is well underway?

L'Oreal app holds a mirror to consumer insights

by Bryan Pearson — President, LoyaltyOne

The beauty giant, whose luxury brands include Lancôme, Giorgio Armani and Kiehl’s, has recently unveiled Makeup Genius, an app that redefines digital…

Salesforce.com introduces Salesforce1 for Retail

June 27, 2014

CRM platform Salesforce.com has announced Salesforce1 for Retail. According to the company, retailers can now leverage Mobile Clienteling and Salesforce…

mShopper launches Version 4.1 of mStore mobile commerce platform

June 26, 2014

Mobile commerce platform provider mShopper has announced version 4.1 of its mStore product. With the addition of new user experience improvements, universal…

Retailers using mobile payment platform LevelUp get iBeacon support

by Will Hernandez — Editor, NetWorld Media Group

The Boston-based company says customers increased spend after merchants integrated iBeacon.

LightSpeed launches cloud analytics for independent retailers

June 19, 2014

Commerce platform LightSpeed has announced the launch of its Advanced Reporting for LightSpeed Cloud. According to the company, this product adds big data…

B2B Soft, QLess partner to cut mobile customer wait times

June 18, 2014

B2B Soft, a business-to-business software company specializing in retail management for the wireless/cellular retail industry, has announced a new partnership…

Merchants now can integrate Flint Mobile with QuickBooks Online

June 18, 2014

Flint Mobile Tuesday announced the integration of its no-card-reader mobile payment app with Intuit's QuickBooks Online, expediting end-to-end operations for…

To drive store traffic, give shoppers something they can't get online

by Chris Petersen — Owner, IMS

Effective retail strategy is about where and how a retailer can engage consumers at experience touch points in the journey.

How to use technology to make a real impact on shoppers

by Francesca Nicasio — Retail Blogger, Vend

Don't implement technology just for the sake of doing so. Always go back to the basic needs of your customers.

Motorola upgrades mobile personal shopping device

June 12, 2014

Motorola has launched the fifth generation of its MC18 Personal Shopping device, which enables shoppers to scan items in a store and receive offers. Once they…

Mindshare and Empathica become InMoment, introduce Experience Hub

June 11, 2014

Mindshare Technologies, which acquired Empathica in September 2013, announced that the two companies have united under a new corporate identity and mission…