NCR to resell Experticity assisted selling solution

October 14, 2008

DAYTON, Ohio — NCR Corp. announced that it has signed a global reseller agreement with Experticity, the pioneer of live on-screen expert sales and customer…

NRF, Retail Customer Experience announce pavilion partnership

October 14, 2008

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and RetailCustomerExperience.com, and the National Retail Federation…

KIOSKCOM: SSKA advisory board stresses self-service in tough economic times

October 14, 2008

NEW YORK — Several of the Self-Service & Kiosk Association's advisory board members met yesterday to discuss the challenging economic climate that is…

DT Research enables trigger-based proximity advertising

October 14, 2008

NEW YORK — DT Research Inc. announced the immediate availability of the WebDT Event Trigger Digital Signage System. This system extends current interactive…

C-Store TV Network expands

October 12, 2008

DETROIT — Destination Media announced from the NACS Show that the much anticipated C-Store TV network expanded to additional locations in Los Angeles and…

Rockport online experience gets social bookmarking, parametric navigation

October 12, 2008

KING OF PRUSSIA, Pa. — The Rockport Company LLC has redesigned Rockport.com through its partnership with GSI Commerce Inc. Providing Rockport users with a…

IBM publishes report on customer shopping preferences

October 9, 2008

WEST LAFAYETTE, Ind. — IBM announced the findings of a survey of nearly 4,300 U.S. and U.K. consumers that revealed insights into consumer behaviors…

More than half of retailers considering mobile contactless payments

October 9, 2008

BOSTON — Aberdeen, a Harte-Hanks Company, surveyed 180 companies to outline the implications and trends related to proximity mobile payments. Retail…

KioskCom Europe: Lines blur between digital signs, kiosks

Integrated touchscreens, networked signage hint at convergence.

Roche adds MyWebGrocer ad network, interactive circular

October 8, 2008

Progressive Grocer: Roche Bros. has become the first Buy4Now client to add MyWebGrocer's functionality into its online channel, less than a month after the…

Research: Most retail Web sites fail basic usability test

October 7, 2008

Internet Retailer: To gauge the quality of online customer experiences, Forrester Research analysts recently reviewed 1,200 Web sites, including e-commerce…

AT&T creates online version of its Experience Store

October 6, 2008

Telephony Online: AT&T has launched a beta version of its Online Experience Store, taking its brick-and-mortar presence virtual. With a new 3-D shopping…

SlideBuy brings touchscreen-delivered info to the retail shelf

October 6, 2008

GRAFTON, Wis. — Frank Mayer & Associates Inc. is introducing the SlideBuy Shopper Information System at the KioskCom Self Service Expo Show, October…

Scheels, PlayNetwork create multimedia experience store

October 5, 2008

REDMOND, Wash. — PlayNetwork announced that Scheels, experts in "all-sports superstore" retailing, leveraged the company to provide custom music, digital…

IBM: multi-channel accounts for 20 percent of retail sales

October 5, 2008

Times Herald-Record: IBM announced a survey of nearly 4,300 U.S. and U.K. consumers that shows purchasing decisions are made across multiple retail channels…

Target upgrades info delivery with KANA

October 1, 2008

MENLO PARK, Calif. — KANA Software Inc., provider of multichannel customer-service technology, has closed a seven-figure transaction with leading retailer…

Oracle enters the retail space-planning business

October 1, 2008

REDWOOD SHORES, Calif. — Oracle has announced plans to acquire Advanced Visual Technology Ltd., provider of 3-D visual macro space planning software for…

iCap measures customer reaction to end-caps

September 28, 2008

TAMPA, Fla. — TruMedia Technologies Inc. has adapted its out-of-home digital measurement solution to retail environments. The new iCap solution measures…

Infrared tech measures crowds, shortens lines

September 28, 2008

The Blackpool Citizen: U.K. supermarket Morrisons has implemented a system from iQM that uses infrared technology to measure shoppers entering the store. The…

PCI standard v1.2 clarifies rules

Latest version is tougher on malware, easier on firewalls.