Right to Repair

The Right to Repair means you're actually in the driver's seat when it comes to selecting & partnering with an independent service provider or even choosing to…

Presented by Burroughs, Inc.

Digital Transformation Technologies To Implement For 2023

When you’re responsible for ensuring your organization’s day-to-day operations run smoothly, securely, and reliably, it can be difficult to find time to look…

Presented by Burroughs, Inc.

Luxury fashion brand teams up on unique showcase experience

May 3, 2023

Luxury fashion brand Valentino is tapping GameOn Technology's chat platform for an innovative showcase and customer experience.

Kroger taps Extreme Networks for store of the future

May 3, 2023

Kroger is teaming up with Extreme Networks Inc. to drive engaging in-store experiences as well as streamline store operations.

Poshmark debuts live shopping approach

May 2, 2023

Fashion resale marketplace Poshmark has debuted Posh Shows, a live shopping product that lets users livestream on Poshmark to sell items.

Networld Media Group launches Automation & Self-Service

May 1, 2023

Networld Media Group has announced the newest addition to its portfolio of online B2B media brands. The website, Automation & Self-Service, provides news…

Walmart deploying Vusion for digital shelf strategy

May 1, 2023

Walmart is deploying the Vusion platform, from partner SES-imagotag, within U.S. stores as part of its digital shelf strategy.

Telpo rolls out self-serve kiosks in Aeon supermarkets

April 28, 2023

Telpo, a China-based self-service kiosk manufacturer, has deployed its Telpo K7 kiosk in Aeon supermarkets throughout China, according to a press release.

Metaverse standards forum incorporates

April 27, 2023

After creation under the Khronos Group nine months ago, the Metaverse Standards Forum has become an independent industry consortium.

Effective CX strategies amid evolving retail consumer engagement

In times of unpredictable spending habits, it is critical for brands to reconsider customer experience strategies to better support brand loyalty and consumer…

ICXA announces 2023 Elevate Awards

by Alicia Lavay — Executive Director, ICX Association

Alicia Lavay is Executive Director at the ICX Association. Image provided. "Sometimes when I consider what tremendous consequences come from little…

Meet eyefactive @ Retail Technology Show in London

As a software solutions partner of KIOSK Embedded Systems, eyefactive are showcasing smart retail signage solutions at the Retail Technology Show at Olympia…

Men’s Wearhouse offers grooms a wingman

April 24, 2023

Specialty retailer Men's Wearhouse, which sells menswear and rental apparal, has launched a digital tool called Wedding Wingman aimed at helping grooms and…

Montana c-store home to vending machines

April 21, 2023

Snack Time Market, a new convenience store in Billings, Montana, will feature 25 vending machines and no cashiers, according to a ktvq.com report.

It's time to take chatbots out of the box

by Nilay Oza — CEO, Klevu

Nilay Oza, CEO of Klevu, reveals how conversational AI can help brands free their chatbots to initiate more human-like interactions and build more positive…

Mashgin self-checkout integrates with PDI’s retail software

April 20, 2023

Mashgin, a provider of a touchless self-checkout system, has integrated its technology with PDI Technologies' accounting and reporting software, according to a…

Why retailers must bridge digital, human engagement to meet customer expectations

Creating these personalized, seamless experiences across every channel is particularly important as today’s shoppers have more choices than ever.

ICX Summit celebrates 7th year with September event

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Interactive Customer Experience Summit, which is celebrating its seventh year, is a dual event in 2023 featuring the Bank Customer Experience Summit.

Chatbot tech boasts untapped opportunity for retail

April 17, 2023

Over half of online shoppers using chatbots are more likely to shop from brands using conversational AI, and 67% of ChatGPT users feel understood often or…

Car dealership leans into DOOH

April 14, 2023

The Puente Hills Auto Center, a group of car dealerships east of L.A., has updated its digital billboard displays with 16mm LED technology from SNA Displays…