Why immersive is a key word in today's retail environment

by Steve Hastings — Founder & Executive Planning Director, isobel

isobel Founder and Executive Planning Director Steve Hastings explains why he believes the I think the keyword for retail in the future is immersive.

JDA Software rebrands as Blue Yonder

February 19, 2020

After 35 years with the name JDA Software, and two years after acquiring AI and machine learning company Blue Yonder, the software company is rebranding as…

Windstream’s cloud-based suite enables retailers to meet today’s customers’ needs

Today’s customer is highly connected and expects to be able to click and collect, do curbside pickup and have an immersive in-store experience.

Contactless payments tripling by 2024

February 18, 2020

Juniper Research reports that contactless payments will triple to $6 trillion worldwide by 2024, from about $2 trillion this year, as OEM mobile wallet…

The ‘Store of the Future’ has already arrived, says Appetize exec

Tools like cloud technology and microservices are now necessary, while 5G will bring exponential growth to device connectivity and allow a more media rich…

Fashion retailer taps Reflexis tech to optimize labor spend

February 17, 2020

Fast fashion retailer rue21 is deploying the Reflexis Workforce Scheduler to optimize labor planning, as well as several other Reflexis solution modules for…

Navigating the consumer journey in the digital age

by Scott Robinson — Director of Future Retail Product Line, Kodak Moments

Personalization shouldn't stop at the kiosk or the website. Retailers can enhance their promotions through marketing platforms that promote and influence…

TD Bank retail leader talks payment innovation, POS transformation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Mike Rittler, general manager of retail card services and personal lending at TD Bank, shares his insight on trends, transformative innovation and how the…

3 ways kiosks can shape the supermarket experience

Today’s customers expect more from physical stores, and self-service technologies can provide the kind of consumer experience that prompts shopper loyalty.

Presented by KioskMarketplace.com

Podcast: Driving sales when store traffic is down

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Declining store traffic is often cited as the key reason why sales are down, but retail analytics expert and two-time author, Mark Ryski has a different take…

Micro markets vs traditional vending machines

Micro markets are becoming a more lucrative investment opportunity because they provide additional benefits over the traditional vending machine.

Presented by Vending Times

AREA15 CEO talks experiential retail and the need to be cool and creative

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

AREA15 CEO Winston Fisher is passionate about retail development and delivering immersive experential experiences. He shares his insight on why content is king…

Thinking strategically about effective internal communication in retail banking

by Janet Hawkins — CEO & Founder, Opterus Inc

Janet Hawkins, president and CEO at Opterus, explains why retail banks need to continue ensure bank associates have the necessary tools that allow them to…

Ever-changing digital landscape: What e-commerce retailers need to know

by Joe Harris — Chief Revenue Officer, Whereoware

Joe Harris, partner and chief revenue officer at Wheroware, shares the top five elements in e-commerce retailers need to know and explains why retailers must…

Beauty care pioneers self-service AI, AR technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

AI and AR provide customers personalized recommendations and allow the retailer to move from a product-centric to a customer-centric experience.

5 key takeaways from NRF 2020

After NRF 2020 wrapped up, two Hughes SMEs, Jeff Bradbury and Tim Tang, sat down to talk about the new developments in the retail industry.

How to provide an exceptional customer experience in the digital environment

by Krystal Taing — Sr. Product Specialist, Rio SEO

Krystal Taing, listings management product specialist at Rio SEO, shares insight on how havig the right tools and technologies can help retailers deliver…

Consumers all in on visual search technology

January 30, 2020

More than half of consumers, seven in 10, who are aware of visual search technology are likely to try it and four in five visual search users have made…

Why retailers should adopt a flexible e-commerce strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In an interview with Retail Customer Experience, Darin Archer, chief strategy officer at Elastic Path, details the importance of deploying flexible e-commerce…

Red Sox affiliate looks to boost concessions with autonomous checkout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Pawtucket Red Sox became the first professional sports team to announce an autonomous checkout store, to be located in Polar Park, a ballpark the team is…