Thieves tried to steal credit cards from Nordstrom

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

When you think of the name Nordstrom, what comes to mind? A large department store, with valuable products at fair prices? Crowds pushing and squeezing their…

MyLowe's smartphone app a DIY tool for loyalty

by Bryan Pearson — President, LoyaltyOne

Call it a tool of engagement. The MyLowe’s smartphone app is making relationship-building a DIY project.

Aussie retailer Spotlight selects Revionics pricing tech

October 29, 2013

Revionics Inc., a provider of end-to-end merchandise optimization solutions, announced today that it has entered into an agreement with The Spotlight Retail…

Fashion retailer Nicole Miller rolls out NGC software

October 29, 2013

NGC Software today announced that contemporary fashion designer Nicole Miller has rolled out NGC's fashion PLM and Global Sourcing/Supply Chain Management…

First Data buys mobile loyalty platform Perka

October 29, 2013

The payments processor First Data Corp. has confirmed its acquisition of Perka, which provides a smartphone-based loyalty platform for small and medium-sized…

Webinar to discuss the 'connected store'

October 25, 2013

On Thursday, Nov. 7 at 2:00 PM EST, Retail Customer Experience will host a live webinar, "The Connected Store: Integrating the customer experience with…

Retail analytics firm Prism Skylabs announces $15M Series B led by Intel Capital

October 24, 2013

Prism Skylabs, provider of solutions to help retailers understand and optimize offline commerce, has announced its Series B funding round led by Intel Capital.

NRF applauds Congressional attention on patent trolls

October 23, 2013

The National Retail Federation today issued the following statement from Senior Vice President for Government Relations David French on the introduction of a…

Forget technology: Retailers need to master the basics first

Tech is great, but retailers first need to master the basics of customer service and user experience.

Senator Chuck Schumer introduces voluntary 'code of conduct' for retail surveillance

October 23, 2013

U.S. Senator Charles E. Schumer, The Future of Privacy Forum and a group of location analytics companies — including Euclid, iInside, Mexia Interactive…

Is ShopThis another nail in the coffin of traditional retailers?

by Chris Petersen — Owner, IMS

Before the proliferation of digital media, a primary way of learning about new products was through magazine articles and ads. To remember the cool stuff or…

Shopgate e-book offers tip to help m-commerce sites grow holiday sales

October 22, 2013

Retailers who want to increase holiday sales should consider launching a mobile shopping website or app, according to the mobile commerce solutions provider…

Twitter taps Google exec to head retail

October 21, 2013

Twitter is ramping up its retail division ahead of its initial public offering with the recent hiring of J.J. Hirschle, the former director of media and…

T1Visions to present 'digital store of the future' at RAMP Summit

October 21, 2013

T1Visions, a provider of interactive touchscreen tables and walls, will speak on the future of retail and "the digital store of the future" at the Retail RAMP…

TexTrace RFID garment tags on display at Tyco Retail Experience Center

October 15, 2013

TexTrace, providers of technology for the apparel industry, has announced that its brand protection and authentication solutions are featured in the Tyco…

Digital Signage Expo tabs Intel's Avalos for keynote address

October 15, 2013

Digital Signage Expo, the trade show and educational conference dedicated to digital signage, interactive technology and digital out-of-home networks…

Comark to intro new monument kiosk during NRF show

October 14, 2013

Comark has announced that it will feature a new outdoor monument kiosk at the NRF Big Show on Jan. 13–14 in New York.

Study: Social media for brand conversations on the rise

'Word-of-mouth champions' are twice as likely to recommend a brand via digital.

Reflect showcases in-store digital signage at Shopper Marketing Expo

October 11, 2013

Reflect, a provider of digital technologies for creating seamless in-store customer experiences, exhibited its wares for retailers at this year's Shopper…

When does personalization become an invasion of privacy?

by Chris Petersen — Owner, IMS

Without realizing it, you are creating a digital trail of your behaviors with every click and tap that you make. E-commerce has been using our cookies to track…