RCE Podcast episode 7: What is Merchant Customer Exchange, and why should you care?

The big news this week was the announcement of Merchant Customer Exchange, a mobile payments initiative launched by some big-name retailers including Walmart…

Operational Benefits of Cloud Services for Retailers

Moving to the cloud can help retailers gain control of IT costs and improve productivity.

Major retailers launch their own mobile payment method

by James Wester

August 16, 2012

Spoken of in hushed tones by merchants and retailers at payment conferences far and wide, "The Merchant Mobile Payment Alternative," a mobile payment scheme to…

Webinar to discuss strategies for successfully marketing mobile applications

Mobile app experts provide advice for developers looking to get their apps noticed.

Emcien technology to help retailers understand customer-buying patterns

August 14, 2012

Emcien Corp. has released its latest version of EmcienPatterns, a solution that analyzes customer buying patterns to provide actionable insights for managing…

Casio releases business tablet aimed at retailers

August 14, 2012

Japanese electronics manufacturer Casio announced the release of an Android-based tablet designed for commercial and business use. Retail workers will soon be…

HSN measuring mobile customer experience with ForeSee

August 13, 2012

Multichannel retailer HSN is now using ForeSee technology to measure and analyze the customer experience of its mobile-optimized site and mobile apps with the…

His master's voice is in a tablet

by Bryan Pearson — President, LoyaltyOne

I regularly get questions from smaller businesses on how to "take the leap" to customer commitment when they don't even have the scale and budget to invest in…

Airport electronics chain opts for touchscreen digital signage solution (Video)

July 31, 2012

Retail management solutions provider iQmetrix today announced that APW Brands, an airport-based retailer of consumer electronics and wireless accessories, has…

Study: Shopping is top use for tablets

July 31, 2012

Shopping is one of the most popular activities done on a tablet, according to a CouponCabin.com and Harris Interactive survey that found that 20 percent of…

Hallmark using Fujitsu's retail-as-a-service solution

July 25, 2012

Fujitsu is providing a cloud-based, retail-as-a-service solution for Hallmark Cards' more than 2,500 independent retailers and corporate stores in the U.S.

Augmented reality is part of IKEA's 2013 catalog

July 25, 2012

IKEA is taking the catalog experience up a notch, using augmented reality to grab readers' attention. After downloading the IKEA app to smartphones or tablets…

Solution to help retailers of 'any size' offer digital coupons

July 24, 2012

With more than 55.7 million American consumers using online coupons each year, retailers of all sizes are looking to provide shoppers with easy ways to obtain…

Oregon grocer selects cloud-based payment platform

July 24, 2012

C&K Market Inc., an Oregon-based grocer, has rolled out a cloud-based, software-as-a-service (SaaS) solution from Retalix Connected Payments across its 6…

Customer reviews, social marketing go mobile with iPad kiosk, Terillion app

July 24, 2012

Utah-based iPad Enclosures and software provider Terillion are partnering to help businesses integrate social media analytics and mobile solutions into their…

Mobile mapping app helps Walgreens customers locate products

July 23, 2012

Shoppers can map any Walgreens store on their smartphones, thanks to the retailer's partnership with aisle411, a mobile retail navigation service. The…

Macy's novel approach to rolling out mobility in 800 stores

by Chris Petersen — Owner, IMS

Unless you have been living under a rock lately, you'll know that showrooming is one of the hottest topics in retailing. Consumers are increasingly using their…

Golf retailer seeing lift from mobile website

July 19, 2012

Specialty golf retailer Golfsmith is using mobile cloud technology from Moovweb to run its experimental mobile website and iPhone app. Golfsmith's desktop…

Charming CHARLIE adds in-store experience analytics tool

July 18, 2012

ForeSee, a customer experience analytics company, has announced that it will measure and analyze the in-store customer experience for Charming CHARLIE.

Petco discovers shopping trends with new analytics solution

July 18, 2012

Petco is learning about its customers with a new text analytics solution from LivePerson Inc., a provider of real-time engagement solutions. The pet store…