Connecting with conversational marketing

From "friending" to "tweeting" — social networking at retail.

National Grocers Association endorses Pan-Oston tech

November 2, 2008

BOWLING GREEN, Ky. — Pan-Oston, a designer, developer and manufacturer of retail checkout products, including lanes, counters and self-checkout solutions, as…

Hardware chain adds customer behavior analytics from Quantivo

November 2, 2008

SAN MATEO, Calif. — Quantivo, a provider of customer behavior analytics technology, announced that Orchard Supply Hardware (OSH) has deployed Quantivo Retail…

Helius releases PowerPoint plug-in for digital signage content

November 2, 2008

LINDON, Utah — Helius, a Hughes company, announced the availability of MediaAuthor 2.0, a software application that works as a plug-in to Microsoft PowerPoint…

Best Buy analyzing shopper traffic with Verint

October 28, 2008

MELVILLE, N.Y. — Verint Systems Inc. announced that its Nextiva Retail Traffic Analysis solution is being used by Best Buy Co. Inc. as part of a program…

Baby food giant enhances multichannel CRM

October 28, 2008

CHICAGO — Sword ciboodle, provider of customer-oriented business software and services, announced that it is working with U.K. baby food giant Nutricia Ltd. to…

Escalate e-commerce tool adds social merchandising features

October 28, 2008

SAN DIEGO — Escalate Retail announced its partnership with PowerReviews, provider of customer reviews and social merchandising solutions.

Netkey software achieves 'Ready for IBM' status

October 27, 2008

EAST HAVEN, Conn. — Netkey, a provider of solutions for self-service kiosks and digital signage, has successfully completed validation of its Netkey Software…

Design Within Reach integrates channels with Retail.net

October 27, 2008

SALT LAKE CITY — Tomax Corp. announced the launch of its Retail.net solution at Design Within Reach. Design Within Reach is a multi-channel retailer offering…

HGTV content coming to in-store screens

October 26, 2008

SAN FRANCISCO — Thomson's Premier Retail Networks Inc. (PRN) and HGTV announced an agreement to present customized content produced by HGTV for display on…

Barnes & Noble adds social networking

October 26, 2008

NEW YORK — Barnes & Noble Inc., the world's largest bookseller, announced the launch of "My B&N," a fully-integrated Web experience that allows users…

Retailers eyeing Woot business model

by James Bickers — Editor, Networld Alliance

The e-commerce site is influencing traditional retailers.

Blackfin processor powers in-store communications appliance

October 23, 2008

NORWOOD, Mass. — Analog Devices Inc. announced the adoption of the Blackfin embedded processor in the new Indyme Solutions Connect-LX in-store communications…

New Zealand retailers testing alternate payment methods

October 23, 2008

Reseller News: Retailers are beginning to use emergent payment technologies not only to complete financial transactions, but to obtain competitive advantage…

Balancing the needs of customers, investors

Rigorous inventory control can keep both parties satisfied.

VIDEO: Using iPhones to drive digital signage content

October 23, 2008

At KioskCom Self Service Expo 2008 in New York, Nanonation demonstrated its touchscreen interactive platform for kiosks and interactive signage. In this…

Home center to track shopper movement, analyze behavior

October 22, 2008

HELSINKI — Rautakesko Ltd., the fifth biggest do-it-yourself retailer in Europe, has selected Ekahau's Wi-Fi-based real-time location solution (RTLS) for…

U.K. apparel retailer integrates channels

October 22, 2008

WILTSHIRE — Rowland's Classic Clothing has implemented the OPTIONS suite of mail order management and retail software systems to manage sales made in-store, by…

Specialty retailers integrate channels, reap rewards

October 21, 2008

SARATOGA SPRINGS, N.Y. — CORESense Inc., a leading developer of on-demand, multi-channel retail management software for small and medium-sized retailers…

Australia's largest supermarket chain testing RFID

October 21, 2008

RFID Journal: Woolworths Ltd., which operates Australia's largest supermarket chain, has completed two trials of radio frequency identification. One trial…