iPhone used to hook customers

Innovation must meet standard etiquette and privacy best practices.

Lesson for retail? Obama's veep text misses 50% of subscribers

September 7, 2008

When Barack Obama promised a text message as the means by which he'd announce his selection for vice president, the news was seen as a coming-of-age for…

Kiosk maker gets green thumbs-up

September 1, 2008

GRAFTON, Wis. — Frank Mayer & Associates has completed the Restriction of Hazardous Substances compliance program. RoHS places standards on electronic…

Test in Europe predicts slow roll-out of mobile wallet tech

September 1, 2008

VNUNET: The largest trial of near-field communications in Europe suggests that commercial deployment of the technology will take years rather than months…

Target, Photobucket partner for photo services

August 28, 2008

MINNEAPOLIS — Target and Photobucket, the leading stand-alone photo and video sharing site, announced an agreement that offers expanded online photo services…

Phoenix Technology deploys Voice Blast marketing program

August 26, 2008

TORONTO — Phoenix Technology Holdings, the exclusive licensing-and-operating company for the SCTN Company, a provider of end-to-end, customer-loyalty and…

Gaps closing between consumer multichannel expectations, retailer readiness

August 25, 2008

COLUMBUS, Ohio — Sterling Commerce, an AT&T Inc. company, today released the results of a recent survey that shows that the gaps are closing between…

PCI Council summarizes changes coming in next version of standard

August 24, 2008

WAKEFIELD, Mass. — The PCI Security Standards Council (PCI SSC), a global, open industry standards body providing management of the Payment Card Industry Data…

NCR launches self-service prescription drop-off

August 24, 2008

DAYTON, Ohio — NCR Corp. has unveiled NCR Prescription Drop-off, a secure self-service kiosk solution that makes it simpler for retail pharmacy customers to…

SkyeTek offers Web-based RFID platform

August 24, 2008

RFID Journal: SkyeTek is offering a Web-based software platform that allows manufacturers to track their goods in stores, hospitals and restaurants, saving…

Customer-centric planning

Retailers must look at touchpoints from the shopper's point of view.

DSE East coming to Philadelphia

Digital signage's largest tradeshow spins off an East Coast convention.

Xterprise announces retail RFID suite

August 20, 2008

DALLAS — Xterprise Inc. has announced a new suite of solutions for retail applications, which introduce advanced inventory management and execution…

Circuit City brings tablet PCs to the aisles

August 20, 2008

REDMOND, Wash. — Microsoft Corp. and Circuit City Stores Inc. have announced that select Circuit City stores are empowering their sales associates with tablet…

Japan to start overseas cell phone technology push

August 18, 2008

Yahoo News: Japan will start an aggressive push to market abroad its mobile technology, especially the nation's popular "wallet phone," a government official…

New media, new opportunities

August 17, 2008

Blogs, forums, e-mail level the playing field among retailers.

Marketing nirvana

by Julie Sturgeon — independent journalist, CEOEditor, Inc.

August 17, 2008

The rules for building true customer relationships have become more subtle and a lot more clever.

Solidcore 'runtime control' secures the POS

August 17, 2008

CUPERTINO, Calif. — Solidcore Systems Inc., provider of software to detect and prevent unwanted change, has released POS Check and Control for easily securing…

Cameras move beyond loss prevention

Video systems earn greater role in merchandising.

Polo Ralph Lauren launches mobile shopping

August 14, 2008

Reuters: Is the tech-savvy fashionista ready to shop by mobile phone? Polo Ralph Lauren Corp. hopes so. Polo is the first luxury retailer to launch a mobile…