September 11, 2018
Natural cosmetics maker and retailer L'Occitane has opened an Provence concept store on Fifth Avenue in New York City.
read nowSeptember 10, 2018
Visitors at Walmart stores who watched advertising at in-store health care kiosks watched for an average of four minutes, according to Pursuant Health, a…
read nowSeptember 7, 2018
Dunkin' Donuts is getting chummy with Alexa, announcing this week that its On-the-Go Mobile Ordering is available through Amazon's cloud-based voice service.
read nowSeptember 7, 2018
The University of Missouri — Kansas City has installed smart kiosks on its campus, making it the first U.S. campus to have the same kind of kiosks that can be…
read nowSeptember 6, 2018
Retail shoppers prefer real-person interaction over chatbots when it comes to customer service and 66 percent of consumers view customer service as important…
read nowSeptember 5, 2018
More than half, 56 percent, of consumers want to text with the small to mid-size retailer and 53 percent of SMBs want to text other retailers more often.
read nowSeptember 5, 2018
Customers at three U.K. depots will be able to pay for parcel shipment at Parcelforce Worldwide self-serve kiosks during a trial that will run from today…
read nowSeptember 4, 2018
Finding and determining a good shoe wear fit for kids isn't easy.
read nowAugust 30, 2018
Forever 21 has launched a "Discover Your Style" visual search channel on its web and mobile sites in a partnership with Donde Search.
read nowAugust 29, 2018
Technology veteran Dan Shull has been named REI's first vice president of commerce and experiences and will oversee customer experience across all tech…
read nowAugust 28, 2018
Consumers are downloading retailer mobile apps at double the pace and conducting more in-app purchases, according to a new Synchrony study.
read nowAugust 24, 2018
While there is lots of buzz about voice assistant technology in the retail and consumer purchase experience industry expectations aren't too robust about…
read nowAugust 23, 2018
The global market for airport automated biometric facilitation will generate $1.3 billion in revenue over the next five years, with the deployment of more than…
read nowAugust 21, 2018
The Fremont Store Experience in Las Vegas has selected Watchfire Signs to rebuild the LED canopy. Watchfire Signs will manufacture a display that is up to…
read nowAugust 21, 2018
The sheriff's office in Edgecombe County, North Carolina, has installed financial kiosks to eliminate the need for detention center staff to handle prisoners…
read nowAugust 17, 2018
Engage3 has named Dr. Anup Doshi as its new chief technology officer.
read nowAugust 15, 2018
Square has released a set of developer tools for building custom, in-person checkout experiences, according to a press release.
read nowAugust 10, 2018
Kiosks with facial recognition cameras have raised objections at Calgary, Canada, shopping centers after a picture of one of the kiosks was posted on Reddit…
read nowAugust 10, 2018
Enterprise cross-channel marketing software player Cheetah Digital is acquiring Stella Loyalty, which makes cloud-based customer engagement and loyalty…
read nowAugust 8, 2018
Consumer security concerns could jeopordize the future of biometric payments, which are otherwise poised for growth, according to a new report from secure…
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