Technology NewsPresented ByToshiba Global Commerce Solutions, Inc.
Consumers embracing AI-powered customer support
November 12, 2024
Consumers are increasingly embracing AI-powered customer support with younger generations more likely to report AI is making customer service more helpful
read now
National Retail Solutions teams with LottoShield on securing ticket sales
November 7, 2024
National Retail Solutions, a provider of POS solutions for independent retailers, is partnering with LottoShield, an lottery fraud prevention system designed…
read now
Hyosung, eGlobal team up to reimagine retail ATMs
November 6, 2024
Hyosung Americas, a provider of ATM and self-service kiosk solutions, has partnered with eGlobal to launch a pilot program for Hyosung Pay, a retail ATM…
read now
Redbox kiosks hacked, customer data exposed
November 1, 2024
Customers of the now-defunct Redbox movie rental kiosks may be at risk of identity theft after a programmer revealed a security flaw, according to a New York…
read now
Gold retailer taps Tera Fead as COO
October 29, 2024
American Hartford Gold has tapped Tera Fead as its new COO.
read now
Vince taps Teamwork Commerce for POS at flagship store
October 28, 2024
Vince, a high-end fashion retailer in London, has deployed Teamwork Commerce's POS solution at its flagship store in London.
read now
Redbox bankruptcy leaves retailers dealing with abandoned kiosks
October 24, 2024
Since Redbox's chapter 7 bankruptcy filing, more and more major retailers are grappling with what to do with the abandoned kiosks. Walgreens, for example…
read now
MovieMax cinema launch features self-service kiosks
October 24, 2024
The MovieMax Cinemas grand opening in Kalyani Nagar, Pune features digital kiosks for self-service ticket bookings and an interactive selfie corners to boost…
read now
Sam’s Club launching 1st all-digital store
October 22, 2024
Sam's Club will be launching its first all-digital store this month.
read now
Amazon declares Prime Big Deal Days top October sales event in history
October 16, 2024
Amazon's Prime Big Deal Days event was the omnichannel retailer's biggest shopping event ever with more Prime members shopping compared to last year's event…
read now
Instacart beefs up Caper Cart capabilities
October 15, 2024
Instacart has added gamification, personalized offers and advertising to its Caper Cart to give shoppers a more seamless shopping experience.
read now
Boscov’s prepping to pilot self-checkouts
October 14, 2024
Department store Boscov's is getting ready to push out self-checkout and said the technology is not replacing store employees.
read now
Nearly all retailers are tapping Gen AI to boost customer experience
October 11, 2024
Nine out of 10 retailers are using Generative AI to improve the customer experience, and top application use includes personalization, search and discovery…
read now
Ashley Furniture unveils connected home experience
October 10, 2024
Ashley Furniture has teamed with Samsung to create The Connected Home Experience, powered by Samsung Smart Things, at a flagship Ashley showroom in Brentwood…
read now
Primark debuts self-checkouts in UK
October 10, 2024
Primark in has introduced self-checkout machines in its store in the Fishergate Centre, joining a growing number of U.K. locations adopting the technology…
read now
Hyosung Americas promotes Nancy Gail Daniels to COO
October 8, 2024
Nancy Gail Daniels has been named COO at Hyosung Americas.
read now
NCR Voyix named global leader of self-checkout tech
October 3, 2024
NCR Voyix Corp. has been recognized by RBR Data Services, a research and consulting firm, as the world's largest provider of self-checkout tech.
read now
CarrefourSA teams with Simbe to deploy autonomous robot Tally
October 1, 2024
CarrefourSA, a Turkish retailer operating over 1,200 stores, has teamed up with Simbe, a store intelligence solutions provider, to deploy Simbe's autonomous…
read now
Steve Madden taps Fast Simon for AI shopping optimization
September 19, 2024
Steve Madden, a fashion-forward footwear retailer, is partnering with Fast Simon, which provides AI-powered optimization, on an initiative to bring advanced AI…
read now
Associated Food Stores taps Birdzi to drive personalized engagement, attain advanced customer insight
September 13, 2024
Associated Food Stores, a grocery wholesaler and cooperative, is deploying Birdzi's customer intelligence and engagement platform to provide personalized…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
Recent Posts
