Retailers falling short of consumers' omnichannel expectations

October 13, 2014

A new study from OrderDynamics reveals that retailers are offering the wrong delivery and inventory services across channels.

September retail sales fall short

October 10, 2014

Traffic decreased substantially compared to last year and last month. However, healthier economic conditions and less government disruption led to significant…

ICSC says momentum for marketplace fairness at an all-time high

September 10, 2014

Seven in ten Americans support legislation requiring sales tax collection at the time of purchase. This represents an increase of six percentage points since…

NACS says consumer confidence plummeting in August

August 12, 2014

Just as quickly as consumer optimism surged in July, it plummeted in August, even as gas prices fell by more than 15 cents over the past month.

Brick and mortar retail sees 59 percent revenue growth in Q2

July 30, 2014

MarketLive has announced the results of its Performance Index report for Q2 of 2014. The index report signaled a strong retail economy with across-the-board…

5 Lessons Learned From Recent Retail Data Breaches [infographic]

by James Bickers — Editor, Networld Alliance

Here are some hard lessons learned for retailers concerning data breaches.

Consumers are willing to spend more with companies that are socially responsible

June 25, 2014

Global retail analysis shows increased sales for brands with sustainability claims on packaging, or active marketing of corporate social responsibility efforts.

One in four consumers are victims of card fraud

June 24, 2014

A global fraud study of more than 6,100 consumers across 20 countries has revealed that one in four consumers has been a victim of card fraud in the last five…

Want to connect with customers? Think mobile first. [infographic]

by James Bickers — Editor, Networld Alliance

Most Americans now own a smartphone and are using them to shop and eat out.

Gen Y and Self-Service: A Love Story

I just finished interviewing retailers about their employee challenges. By far, the largest complaint was about managing Gen Y, and those same complaints were…

Whither retail? Some thoughts as NRF 2012 winds down

by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.

The National Retail Federation (NRF) is just winding down its 101st "Big Show" in New York as I write this. The focus is pretty timely: it's all about jobs and…