Video: Retailers dive into technology at Interactive Customer Experience Summit

June 28, 2016 | by Cherryh Cansler

Held June 1-3 at the Four Seasons Resort and Club Dallas at Las Colinas, the Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours. Keynote speakers included "Retail Prophet" Doug Stephens and Royal Bank of Canada's Alan Depencier. Tours took place at AT&T Stadium (home of the Dallas Cowboys), George W. Bush Presidential Library and Museum, Nebraska Furniture Mart and Perot Museum of Nature and Science.

Attendees heard from Amazon, BEHR Paint, BMW, Detroit Red Wings, Dickey’s Barbecue Pit, Domino’s Pizza, Hilton Grand Vacations, Interstate Batteries, Luxottica, Neiman Marcus, Ochsner Health System, Pizza Hut, SeaWorld, Under Armour and more.

Watch the video to catch a few highlights. 


Topics: Customer Service, Digital Signage, In-Store Media, Kiosks / Self-Service, Marketing


Cherryh Cansler / Before joining Networld Media Group as director of Editorial, where she oversees Networld Media Group's nine B2B publications, Cherryh Cansler served as Content Specialist at Barkley ad agency in Kansas City. Throughout her 17-year career as a journalist, she's written about a variety of topics, ranging from the restaurant industry and technology to health and fitness. Her byline has appeared in a number of newspapers, magazines and websites, including Forbes, The Kansas City Star and American Fitness magazine. She also serves as the managing editor for FastCasual.com.
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