Video: Retailers dive into technology at Interactive Customer Experience Summit

June 28, 2016 | by Cherryh Cansler

Held June 1-3 at the Four Seasons Resort and Club Dallas at Las Colinas, the Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours. Keynote speakers included "Retail Prophet" Doug Stephens and Royal Bank of Canada's Alan Depencier. Tours took place at AT&T Stadium (home of the Dallas Cowboys), George W. Bush Presidential Library and Museum, Nebraska Furniture Mart and Perot Museum of Nature and Science.

Attendees heard from Amazon, BEHR Paint, BMW, Detroit Red Wings, Dickey’s Barbecue Pit, Domino’s Pizza, Hilton Grand Vacations, Interstate Batteries, Luxottica, Neiman Marcus, Ochsner Health System, Pizza Hut, SeaWorld, Under Armour and more.

Watch the video to catch a few highlights. 


Topics: Customer Service, Digital Signage, In-Store Media, Kiosks / Self-Service, Marketing



Cherryh Cansler
Before joining Networld Media Group as director of Editorial, where she oversees Networld Media Group's nine B2B publications, Cherryh Cansler served as Content Specialist at Barkley ad agency in Kansas City. Throughout her 17-year career as a journalist, she's written about a variety of topics, ranging from the restaurant industry and technology to health and fitness. Her byline has appeared in a number of newspapers, magazines and websites, including Forbes, The Kansas City Star and American Fitness magazine. She also serves as the managing editor for FastCasual.com. wwwView Cherryh Cansler's profile on LinkedIn

C-Speak: How merchants can protect their business from growing CNP fraud

Mobile Payments Today sat down with Kount CEO Brad Wiskirchen and COO Rich Stuppy to talk about this year’s results, and about trends that are influencing the market now.

How do you get the right data at the right time?

Amazon's success proves that those who understand their customers at a deep level will win. At a panel at the recent ICX Summit, Eric Schongalla, manager of retail systems at Carhartt, and Roger Starkweather, senior VP of sales and experiences at OpenEye Global, discussed how businesses can utilize data analytics and personalization.

Sponsored by: Interactive Customer Experience Summit (ICX Summit), Omnivex

Engaging Digital Signage Built with Intel Inside®

Get to market faster with feature-rich digital signage from Intel, deliver tangible value and leave lasting impressions, measure audience engagement in real-time, and quickly adapt to new trends for a seamless experience across every channel.

Why LG OLED?

LG OLED commercial displays give businesses amazing new ways to elevate their brands and engage their customers—thanks to unique shape-shifting form factors, a wide viewing angle and dual-sided messaging capabilities that grab attention coming and going.

Sponsored by: LG Electronics USA, Inc.

Public Retail Kiosks – Give a Unique Customer Experience

Cities are exploring a smart city vision that uses Internet of Things (IoT) technologies to collect and analyze data for better management of public resources and services.

The 'ultimate bank customer experience': Are we there yet?

At the BCX Summit, CarrieAnne Cormier of Avidia Bank talked about the importance of serving customers with the right balance of high-tech and high-touch.

Retail banking execs learn new ways to woo, wow and win customers at the 2016 BCX Summit

This fall, retail financial services executives from the US and beyond convened at the Bank Customer Experience Summit in Chicago to learn more about the latest banking trends and the customer attitudes driving them. But it wasn't all work, as our highlights video proves.

How Kroger Co. is growing the business

Shashank Saxena, director of strategy, integration and development for The Kroger Co., talks with Hughes' Tim Tang about business innovation at the recent CONNECT Mobile Innovation Summit.

ROBO 3D™

The ROBO 3D printer has given the design and engineering teams the power to create nearly anything that can be imagined to test, validate, explore and play to help realize client visions.

Freebirds talks mobile innovation at CONNECT Mobile Innovation Summit

Freebirds' VP of Marketing Erin Levzow talks with Hughes' Tim Tang about the importance of mobile for both the business and the customer.

Retailers craft 'phygital' solutions

Retailers are starting to bridge the gap between physical and digital to create phygital solutions. Two panelists spoke about this development at this year's ICX Summit.

AML Monarch

The Monarch is the latest in self-service kiosk technology from AML. Combining the power of a desktop computer and the user experience of a tablet, the Monarch is the ideal built-for-purpose kiosk designed for retail, hospitality and commercial applications.


Related Content


Latest Content

Get the latest news & insights


NEWS

RESOURCES

TRENDING

FEATURES

TOPIC CENTERS



Featured Topic