Customer Service

Ricoh VP talks driving personalized experiences in retail

Carl Rysdon, vice president, retail industry, at Ricoh USA Inc. shares insight on how leveraging retail media, specifically in-store retail media, can drive engagement and enhance customer experience.

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January 31, 2025

Carl Rysdon, vice president, retail industry, at Ricoh USA Inc. shares insight on how leveraging retail media, specifically in-store retail media, can drive engagement and enhance customer experience in an interview with Judy Mottl, editor of RetailCustomerExperience. Ricoh provides everything a retailer needs to create personalized experiences via its "turnkey" service.